[Resolved]  Tata Photon Mobile Broadband Service — Frequent disconnection and weak signals

Address:

Maharashtra

My Tata Photon Mobile Broad Band Service which I use has frequent disconnections and gives me weak signals at specified time.My complaints to their head has gone unanswered.Whenever I raise a complaint say in the morning hrs on their helpline they immediately send me a email, and SMS saying your complaint is received and necessary action will be taken,and by evening without checking on me they sent another e mail, and SMS your complaint has been resolved.This is being going on for the past approximately one and half year, and to earn Rs.150/- they send their engineer to my house to check,I do not know what they check,they give a call to their office and say your problem will be solved and they leave.BUT THE PROBLEM IS NOT SOLVED, and I get a monthly statement adding Engineers visit of Rs.150/-.

My Tata Photon A/C No.[protected].

The above explanation is in short and my computer starts from 0830 hrs until 1530 hrs.

I have the full complaints of emails send to their head of the department.

I wish to know how this problem will be solved.Please direct me.