[Resolved] Tata Photon+ Olive Vme101 — Not able to install | |||
I have recently bought TATA Photon+ with Olive V-ME101, a high speed internet application. The Photon+ guy came and installed it, but the signal was not received in my computer (my friend the next street got it installed and working fine). He uninstalled it, and tried to reinstall, but he could not reinstall it...it was detecting the device but clicking the Autorun would not open the installation wizard. When I plugged out and plugged in, it would detect the device, but says the device is installed and ready to use. I have tried to remove the program completely through Control Panel, still it did not help. The guy who came knew only to install it and did not know anything apart from that. He has stopped receiving my calls, the photon distributor's office in my place also are not responding properly. they say people will attend my complaint but are not attending. The TATA Teleservices customer care itself is in question now... Why don't they have the right people for the right job? My account is activated, but my modem is not installed. Why should I pay the bill then....which will come promptly to my address at the correct date. Why should I be charged for not using any service of theirs? I hope my plea will be forwarded to the right person so that I can get my problem solved. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
hi,
i am having the problem that my tata photon + VME101 device is not installing after i uninstalled it yesterday though it is detecting the device but clicking autorun doesnt help and no window is appearing after clicking yes.i am using windows 7(32 bit operating system).
my tata photon plus number is [protected]
email id :[protected]@gmail.com
alt no [protected]
i am having the problem that my tata photon + VME101 device is not installing after i uninstalled it yesterday though it is detecting the device but clicking autorun doesnt help and no window is appearing after clicking yes.i am using windows 7(32 bit operating system).
my tata photon plus number is [protected]
email id :[protected]@gmail.com
alt no [protected]
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2A, Old Ishwar Nagar, , Okhla Industrial Area Phase 1, Delhi, Delhi, Delhi, India - 110065
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I am having the same problem. It took them 7 days just for the tech guy to call me and ask my problem.
I don't know how they run the business but it all seems to be a big fraud, they promise you that it will get resolved in 2 days.Finally I had to raise my voice just to make them do something about it.
The tech guy told me that the software had problems with the 64 bit Windows 7.
If they knew it had problems then did they sell it in the first place.
I feel like i'm robbed of my money, the least they could do is refund my money.