[Resolved]  Tata Photon Plus — activation not done

Tata Photon+ — Activation Not Done

Hi,
I have taken the Tata Photon+ internet connection on Thursday(08-May-2010) from vriti-interactive,noida. The Sales Person "Mayank Tiwari" at Vriti-interactive, Noida introduced this TATA Photon+ offer and sent the executive "Muthu" to my Home
On the same day the executive person (Name: Muthu) came and collected all the documents and also Rs.2500/- and said within 2-hours it will be activated, but till now it has not been activated. Since Friday (09-May-2010) iam following up with Vriti, at Noida, the call center people are saying 99.99% it will be activated but at the end the result is same not activated.
Looking at the brand name "TATA" I have approached but with your service I am totally fed up. Kindly consider this as my personal request and activate my internet connection as early as possible.

Data Card Details Find Below
Application:[protected]
MEID: A000001ACC7BAF
pESN:80C1757A
S/NU09MAB[protected]

Tata Photon Plus — not activated in 18 days

I have purchased a device named tata photon plus on date[protected] with lenovo offer with my notebook.
This device is not activated till now.
I have submitted my document twice.
Tata Representative visited at my home for address verification.

Dear Mr. Bosh,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Photon Plus connection details, e-mail id or your alternate contact number, which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer Care,
Tata Docomo.

Dear Customer

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.

sir i have purchased tata photon plus 7 days ago but till now it is not activated...customer care has called atleast 4-5 times and told that your photon is activated within 30 minutes...but it is not activated...our dealer show hand towards tata photon company that it will soo... activation, i hav taken connection from ( yelahanka new town)...the verification message has come to me and it was written there that to start internet browsing call customer care but when i am calling customer care then he is saying that your verification is in pending...now what to do i can't understand...please help me...shilpa.v..photon number---[protected].