[Resolved] Tata Photon Plus — Worst Internet, Broadband Service Provider

dranush11

Address:

Solan, Himachal Pradesh

Here I am just awaking people about the Photon Plus services. I have never seen such a broadband service facility they hardly gives 20 30 kbps speed. Most of the times my Airtel/Aircel GPRS works better. Every time when i lodged a complaint they say they will send and engineer to see area's low network in Baddi. NO ENGINEER EVEN VISITED ONCE. I am disconnecting the service since I can keep nagging for 6 months also i m paying rent near about 1200 for such a ridiculous service. They are now going to loose lots of customer now because in my company I am going to circulate the same message and getting maximum connections disconnected.
[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

dranush11

One of the Manager called me from [protected] at 6.31 PM today 1st March assuring an Engineer's Visit in one hour. NO ONE CALLED/VISITED. Reason was pretty clear since photon was not working since morning that they might have noticed and planned to visit in good time only. Wasted my time like a stupid. Highly third class services you people are offering. You people are really disgracing the name of a Great Person like Ratan Tata. Hope we will see this complaint one day. Sorry I am going to disconnect soon along my people in the company.

rajneeshgarg

from Hyderabad, Telangana

worst internet service my problem is also same i have bought internet connection of this brand but i m feeling irritation because they are giving very low speed on the label of broadband service even i m not able to get a single helpline number they have given a number [protected] when i make a call it says phone number not valid now u can imagine whats the service they are providing i m not able to make contact with them now what i do now i m wasting 1200 rupees per month but now i m going to stop this service and also i m going to tell my friends about tata photon plus service .u can be surprised to know that speed they are providing (20-40 kb) in tata photon plus by charging 1200 rupees per month, the same speed i get using my gprs connection of airtel and also in aircel just spending 98 rupees per month
[protected]

imurworstnightmare

from Mumbai, Maharashtra

hey man, is it the speed u get in torrent downloads coz even i get the same speed : max : 10kbps while downloading torrent files.
They are shaping the traffic for torrent softwares. It is a common practise to put a cap on p2p softwares in the Western countries.But atleast they admit that they do it, but here in india, these guys clandestinely put a cap on unlimited plans.
lets get together and kick their !
trust me we will win!

All we have to do is get in touch with as many people as possible here who are victims.

call me: sachin: [protected](bangalore)
please share your contact number and ur location here.

amit_nayyer

from Solan, Himachal Pradesh

i am a photon whiz (prepaid) customer of solan in himachal pradesh. i want to upgrade to photon plus as it is clearly written on web site that the upgrade is possible but tata exclusive showroom denied it . i even went to the office loacated near baroda bank at solan with document. but the guy return be back saying this is not possible.. now i am forced to buy a new connection. i call nodal officer. i lodge online complaint but in vein..this is what they called us VALUABLE CUSTOMERS..
amit nayyer
tata no. [protected]
ph no. [protected]