[Resolved] Tata Photon Plus — Complaint against tata photon speed([protected]) | |
I bought a Tata Photon plus prepaid dongle on 1st July
(No.-[protected]) .The company promises a speed of 3.1mbps,getting 60-100 kbps
with Tata photon Plus. I lodged complaint in tata photon costomer care . they told me due to some technical problem in your area,i could not solved your problem. some equipment is required to
increase your photon speed but management of tata photon did not give me
approval ( as per local service center representative ). So
There is no issue of network coverage as the network is always full. I cant access the
common sites like google, my gmail and facebook, forget about heavy sites like YouTube.
I request you to take the action at the earliest as it's
Anil Tiwary
145 ,Sukhia road ,10 No. Basti
Golmuri, Jamshedpur
Jharkhand.
Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,
As per our discussion over the call, we would like to inform you that as per your complaint vide docket number PTCD1265973, our concerned team already spoke with you and informed that facing slow speed due to weak coverage.
For further assistance, write to us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
As per our discussion over the call, we would like to inform you that as per your complaint vide docket number PTCD1265973, our concerned team already spoke with you and informed that facing slow speed due to weak coverage.
For further assistance, write to us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
I very much to write that, two month has passed, since i bought Tata Photon plus prepaid dongle ([protected]) despite of several complain and spoke with your concern people. I have still facing same problem. I have mention it in my previous complain ( They are unable to solved my problem without getting approval to higher management). This has been causing me considerable inconvenience and i have been put to a great loss.
The fact that Tata docomo has not taken interest to solve my problem. pls inform to me whether you can solved my problem. otherwise i may seek compensation for from Tata docomo.
However, I have no intention to exercise this right and prepared to wait the execution of job to your side.
A prompt action is expected from you
With warm Regards
Anil Tiwary 145, Sukhia road, 10 No. Basti Golmuri, Jamshedpur Jharkhand.
The fact that Tata docomo has not taken interest to solve my problem. pls inform to me whether you can solved my problem. otherwise i may seek compensation for from Tata docomo.
However, I have no intention to exercise this right and prepared to wait the execution of job to your side.
A prompt action is expected from you
With warm Regards
Anil Tiwary 145, Sukhia road, 10 No. Basti Golmuri, Jamshedpur Jharkhand.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
53%
Complaints
1010
Pending
0
Resolved
540
2A, Old Ishwar Nagar, , Okhla Industrial Area Phase 1, Delhi, Delhi, Delhi, India - 110065
View all Tata Photon contact information
Tata Photon — speed problem
hi,I have very huge problem of tataphoton ,there is always network problem ,wht can i do plz suggest.