Tata Photon Plus — False bill and internet speed

Address:

Jaipur, Rajasthan

I am using Tata Photon Plus from last two months. The executive told me that I will 3mbps speed on device which they are providing and also they give me offer that in 12 months 200 rs will be deducted from bill amount if I would take plan 850 in which 3 GB is free and I have taken this plan. In first month I got a bill amount of 1073 rs even though I have used less than 200 mb. I have complaint to customer care and tata indicom executive and they have resolve this problem before 1 day of due date of bill. They did not send revised copy of bill and bill amount also not changed in online account. Now, I got second bill on my mail and amount is 3322 rs even I have not used internet whole month. Kindly look for this issue

Thanks
Mahima Rastogi
2000.[protected]@gmail.com