Tata Photon Plus — Tata Photon Plus - Neither disconnecting not converting

Address:

Karnataka

Dear Sir,

I have been using Tata Photon Plus ([protected]) since last 1 year and service is pathetic. So I had submitted request(with documents) to convert my post paid connection to Prepaid on 27th Jan 2012 in Rajajinagar, Bangalore. The customer care executive told me that it will be done in 48 hours and refused to give me any reference no.

Today I had called to tata docomo customer care no to check the status and found that its not done yet. When I had queried those people simply started giving me 'n' of nuisance reasons.

Now they are again saying that it will be done in 48 hours and not ready to give me any reference no. So I had asked them to disconnect the connection and those people are not ready to do that also.

It seems that they simply want to rob me for not using their pathetic service which hardly works in day time and damn slow in night time.

Please provide me justice.

Thanks,
Krishna