[Resolved]  Tata Photon Plus — bad service provider

hey man, is it the speed u get in torrent downloads coz even i get the same speed : max : 10kbps while downloading torrent files.
They are shaping the traffic for torrent softwares. It is a common practise to put a cap on p2p softwares in the Western countries.But atleast they admit that they do it, but here in india, these guys clandestinely put a cap on unlimited plans.
lets get together and kick their !
trust me we will win!

All we have to do is get in touch with as many people as possible here who are victims.

call me: sachin: [protected](bangalore)
please share your contact number and ur location here.

I am also facing the same problem. Tata Photon guys have capped the torrent speed ! This is . I will return their device if this is the case!

I, Santosh Kumar (customer of Tata photon plus wireless connection), hereby inform you theat I have experienced a very bad service from Tata Photon. My Tata photon number is [protected]. I have purchased theis connection somewhere around first week of May 2012 as a postpaid plan withe a free usage of 5 GB/monthe for 2 monthes. After thee two monthes got over, I theought to convert my plan to a prepaid one in order to keep a check on my usage. For theis, I approached Shop No 10 in Sahara Mall, Ground Floor. This happened probably on 6the / 7the of July 2012. There I met a customer care personnel named Neha (recently joined as told by her) for my assistance and got it recharged for Rs 250 for 1 GB. After using theis plan for about 10-15 days, I came across an error code in operating thee Internet. Upon talking to thee customer care people, I came to know theat it was due to some error in thee documents and I was supposed to go to Sahara Mall again to get thee verification done only theen thee Internet plan will start functioning again. As theis location is quite far from my residence (approx. 20 km) it is highly inconvenient for me to go theere for each small problem. Therefore, I tried to resolve it over thee phone and called up to theese two phone no. [protected] and[protected]I of Tata Photon offc. at Sahara Mall. After putting continuous efforts for 4-5 days I got thee issue resolved and thee connection started working again by thee end of July 2012 and I got it recharged theis time for Rs 255 for 1GB. But to my surprise, after about 10 days on 10the of August 2012 I came across anotheer error code-628 and thee Internet connection stopped working suddenly. The customer care informed me theat my connection has been disabled permanently again due to thee same documentation error and I need to go again to thee Tata Photon Shop at Sahara Mall to get a new connection. I had thee conversation with Shivani and my interaction no. is [protected]. They also told me theat I would not get any carry forward amount from thee previous recharge and have to give Rs 100 withe a new filled registration form to get thee new connection. I do not understand thee complications of getting a Tata Photon connection and highly disappointed withe thee service. If theis is thee condition, theen I would never recommend theis connection to my peers.



I have two strong issues:

1) If my documentation was incorrect, theen how thee issue got resolved after thee first error code?

2) Why didn't I was not informed priorly on thee contact no. provided ([protected]) before stopping thee Internet facility?



Please Help me!!
Contact me on Santosh.x.[protected]@questdiagnostics.com and mob no. [protected].

Dear Santosh,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.