Tata Photon Plus — EXCESSIVE BILL AT MINIMUM USAGE

Address:North 24 Parganas, West Bengal

Hello, I am having a Tata Photon Plus connection with 2GB @ 750 per month plan but for the last 2 months, I am getting excessive bills against very average kind o[censored]sage.Please suggest me how to go about otherwise I have to withdraw the connection.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Tata Photon — excessive bill

i got a tata photon connection in a scheme with samsung laptops after paying an extra sum of rupees 1500/- and in return company promised me to give 15 gb data per month for two months and after two months an additional 2gb for next 4 months.My connection was activated on 7th of march.so according to the terms i should be provided 15 gb data free for two months ending on 6th of may.but the data used by me on 6th of may was charged which was around 3.9 gb and it was in the limit of 15 gb per month.so you are requested to look in to the matter and please do the justice as these private firms are betraying customers everyday and nothing is happening to them.my tata photon details are given below

tata photon no.[protected]
account no.[protected]
Tata Indicom No. [protected]
A/c No.[protected]
Tarrif Plan Photon Plus 2 [protected]@Rs 750
Email id - soumya.[protected]@gmail.com/soumya.[protected]@tcs.com
Contact No. [protected]/[protected]
I raised this issue on behalf of Mr. Pradip Kumar Goswami (Brother-in-Law) who is experiencing this persistent problem.
Each month in spite of minimum usage, he is getting bills beyond his budget.
So request you to gauge and solve this problem, and if possible, provide better alternate options reg plans so that he does not have to change the subscriber.
I am a TCS employee and would never want anyone to feel like what my brother has faced.

Please reach me at the earliest.
Thanks in anticipation.
Mr. Soumya Parial

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Photon
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    1010
    Pending
    0
    Resolved
    540
    Tata Photon Address
    2A, Old Ishwar Nagar, , Okhla Industrial Area Phase 1, Delhi, Delhi, Delhi, India - 110065
    View all Tata Photon contact information