Tata Photon Plus — money deducted service not provided

Address:Sirmaur, Himachal Pradesh

Respected sir/Madam,
I am a tataphoton plus acc.[protected]. I recharged my account online from http:/Www.Ichoose.In/Etrade/Recharge.Jsp
mine credit is deducted but I havent got my account recharged yet. Kindly help me out please.
Information regarding transaction is below
transaction details are as follows:
transaction ID: i04154013c11
mobile no/ Subscriber ID: [protected]
amount: 750.00
date-time:[protected]:03:12 am
sir,I lodged many online complains regarding this to customer care,h.P. Nodal office,etc but no helpful response was provided.
Kindly help me out. company is just making fool out of me again and again, they hav exceeded far beyond their due dates but not returning my money back . please sir i need your help . i am a student and have limited money budget please help me.
i hav lodged many complains at tata customer sevices with id as com[protected], com[protected]
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Complaint comments 

Comments

Dear Mr. Aakash Katoch,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that, as per your complaint vide docket number COM[protected] our concern team spoke to you and updated resolution regarding online recharge refund.

However we request you to kindly check your Tata Indicom connection.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer Care,
Tata Docomo.

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