Tata Photon Plus — Service not activated after paying my bill | |||
Dear Sir, I have taken a TATA PHOTON PLUS post paid connection. My service was discontinued due to non payment. Outstanding amount was Rs 476. Tata photon plus ac No.[protected] Phone no- [protected] I made a payment (Some advance payment also) of Rs 700 + Rs 700 = Total of Rs 1400 but still my connection is not restored. Transaction details are 1 MHDF[protected] Transaction Date :[protected]:16:35 hrs Account Number :[protected] Payment Amount : 700 . 00 2. Rs 700 through ICICI credit card. Kindly do the need ful and get the connection restored. Regards, Mukesh KUmar Singh mobile [protected] Was this information helpful? | |||
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Tata Photon — My Service not activated
Hello Sir/Madam,I'm Ashutosh using tata photo+ service and I'm new customer (having service till 19 days). They've provide me the bill amount in installment by mail/alert. I've done online payment (1382/- on 2nd Oct, 491/- on 5th Oct and 2236/- on 6th Oct) total amount I've paid Rs. 4109/-. Still they've not activated my service. I've all the transaction ref. no. related to my payment. Also I've called to CC (Customer-care) 10-12 times. Two time they've generate a request no. against this issue for me and answered me that "In next two hour your service would be activate". Strill I'm getting problem and 45 hours has crossed but my service has not activate yet. Still I've not get any reponse on those request no. which they've generated for my problem. Also they've not provided me better solution and provide me new time durtaion, but not get any useful solution.
Please assist me, what shoud I do in this case?
Thank & Regards
Ashutosh Singh
[protected]@gmail.com