Tata Photon+ — TRANSACTION ERROR

Address:

South Delhi, Delhi

Dear sir,

This is to inform you that i am writing this email regarding transaction problem that i have faced with my prepaid tata photon number:[protected].
My subscription was to end on 5 may 2011, so in order to recharge it i used your "ichoose" website transaction steps on 4 may 2011. At the end of the transaction there was some error in the site and they showed that the transaction had been complete, but its not been reflected in my records and a sum of rupees "700" has been charged on the credit card for this transaction that i was ordering for.
so the summary is i have been charged 700 rupees but my recharge is not yet done. i m a student so its very hard for me to go without internet. I chatted with ur customer care and they are the ones who provided me with email as i was not provided with any transaction id during the transaction or in my mail.
please do the needfull as early as possible.

Thanks & Regards
BOBBY JOSEPH
PHONE NUMBER: [protected]