Tata Photon Whiz — Overcharging and disconnection of service | |||
I am owner of Tata photon Whiz prepaid mobile internet modem and its no. is [protected]. I used it in Bokaro (Jharkhand) on date 4/4/2011 with more then Rs.28 positive balance. I used it for near about 5hrs. and my balance went negative but I was not informed by the service provider. My service was continued even on next day and after some hours service was discontinued.When I enquired about disconnection of service I was told that my balance has gone to Rs. 571 negative.As soon as balance went negative the service should have been discontinued and I should have been informed by the service provider.Service provider let the balance to go negative and did not inform me. This act of service provider amounts misleaing and cheating with me. I want to know how and why my account went to negative up to such a huge amount and why the service did not discontinue when the balance went to nagative. Was this information helpful? | |||
 6 Comments | |||
Comments
Over charging and disconnection of service
I was owner of Tata photon Whiz postpaid mobile internet modem and its no. is [protected]. I used it in jalandhar punjab i sent so many request for upgrading due to speed problem but nobady have taken seriously ultimately i stoped the uses of Wiz modem and shifted to TATA photon plus prepaid.Now they are telling you have to pay last 2 month bill of TATA wiz inspite i have cleared the March bill after deactivating by service provider.Aftrer clearing the bill they have again started my modem.Why they raised bill with fine and why i will pay for disconnected modem.
I was owner of Tata photon Whiz postpaid mobile internet modem and its no. is [protected]. I used it in jalandhar punjab i sent so many request for upgrading due to speed problem but nobady have taken seriously ultimately i stoped the uses of Wiz modem and shifted to TATA photon plus prepaid.Now they are telling you have to pay last 2 month bill of TATA wiz inspite i have cleared the March bill after deactivating by service provider.Aftrer clearing the bill they have again started my modem.Why they raised bill with fine and why i will pay for disconnected modem.
Dear, sir may name is Sajjasundararao i using the tata photon whiz postpaid Over charging and disconnection of service, but i paid all bills, preeminent disconnection
this may Net Mobil no- [protected]
this may Net Mobil no- [protected]
Dear sir,
I have given the request for cancillation and overcharging after that Tata indicum given repply details given below-
This is with reference to your request regarding the cancellation and refund of your Tata Indicom Number.
We would like to inform you that your complaint vide docket number[protected] has been closed on 09-JUN-11
After that they have given settlment request and i have paid the amount 970 and reciept the acknowledge reference no-msdc[protected].again they are giving bill why?
I have given the request for cancillation and overcharging after that Tata indicum given repply details given below-
This is with reference to your request regarding the cancellation and refund of your Tata Indicom Number.
We would like to inform you that your complaint vide docket number[protected] has been closed on 09-JUN-11
After that they have given settlment request and i have paid the amount 970 and reciept the acknowledge reference no-msdc[protected].again they are giving bill why?
TATA Photon Whiz — may no & bill
pls send my no & bill by mail my mail id is [protected]@rediffmail.com Dear Mr. Jayant,
Greetings from Tata Docomo!
We sincerely apologize for the inconvenience caused to you.
We request you to kindly provide us your Tata Docomo connection details, or your alternate contact number which will assist us in doing the needful.
We assure you that we are committed to resolving the issue to your satisfaction.
For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].
Thanks and Regards,
Customer care
Tata Docomo.
Greetings from Tata Docomo!
We sincerely apologize for the inconvenience caused to you.
We request you to kindly provide us your Tata Docomo connection details, or your alternate contact number which will assist us in doing the needful.
We assure you that we are committed to resolving the issue to your satisfaction.
For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].
Thanks and Regards,
Customer care
Tata Docomo.
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TATA INDICOM TATA WHIZ — CHARGING OF BILL WITHOUT GIVING SERVICES
MY SELF DEONARAYAN SINGH RESIDING AT TAPI NAGAR BHUSAWAL MH PUCHASED TATAINDICOM WHITZ USB INTERNET SERVICE CONNECTION no [protected] ON 5 DEC 2009 THE SPEED OF INTERNET WAS VERY SLOW AFTER 5 MONTHS AS SPEED PLUS SOFTWARE STRUCK WORK ,I OPTED MONTHLY UNLIMITED PLAN MANY TIMES I GAVE COMPLAINS BUT EXECUTIVE MADE EXCUSES BUT DID NOTHING TO IMPROVE SERVICE QUALITY ON FEB 7TH 2011 I ASKED THEM STOP SERVICES THEY STOPPED SERVICE FOR 3 MONTHS BUT STILL THEY CREATED BILL FROM FEB 2011UP TO APRIL 2011 FOR RS. 2356/ I PAID TO THEM WHICH IS NOT JUSTICIABLE TO ME SAY THEY THEY OBTAINED THE MONEY FOR WHICH THEY DID NOT SERVED PROPERLY , THEY SHOULD REFUND THE MONEY BACK TO ME FOR THE PERIOD FROM 7FEB 2011 TO ONWARDS RS 2356