[Resolved]  Tata Safari — Poor product quality and poor service

I am an owner of a TATA Safari which is totally a 3rd class vehicle I must say. I dont know why I did the mistake of buying such a useless brand. The performance of my Tata Safari ( I should better stop calling it mine) is totally unsatisfactory. First of all, the interiors are so low standard that even the authorised dealers have no answer to the ill-fitting dashboard that comes out off-and-on on it own sweet will.
Presuming that its a truck and TATA doesn't consider sophistication as a part of luxury, one can digest the small odds.
However the car wins the credit of the most unpredictable vehicle on the road when all of a sudden the A/C goes off and you are in the middle of the road at a temperature of more than 43'c. Reason.. the fuse went off. Cure ... not until u visit some authorised service centre who would charge Rs. 440/- and that is only because the vehicle is 6 months old and its still in the warranty (supposed to be of 4 years ! Only if the vehicles live that long ).
Not only this, yesterday I was travelling to a distant place with my family at all of a sudden the engine starts to take long breaths. The car came to a halt and the nearest service centre when contacted said it would take them about 2 hours to send a helpline vehicle. I got it checked from a local mechanic and he could make out that the alternator had stopped charging the battery. We were on our way to attend a very important function and everything was time bound. It was not feasible to wait there for two hours or to leave the vehicle in the middle of the road. What were we supposed to do ?
With a heavy heart we had to leave my younger brother with the vehicle and that too in scorching heat and arrange for a taxi to our destination who also took advantage of our helplessness and charged a whopping 1200 bucks for nothing. We were planning for a night stay but had to cancel our program and return back as it was not safe to leave the vehicle there overnight.
The harassment didn’t end here. After the car was taken to the workshop, it reached there at 4.30 but it was quietly parked over there and when I enquired they said it will take three days to repair that fault as the next day was a Sunday and most of their employees were on rest !
Supposedly the fault was with a small cutout of an alternator.
I am not sure, how much homework TATA has done and what message they want to give in public about their vehicles, but the way I have faced such a lot harassment I am 100 percent convinced, I will never but a TATA in my life and never recommend any body for the same.

All readers please beware !!!