[Resolved]  Tata Safari — ENGINE SEIZED

Address:Ghaziabad, Uttar Pradesh

This is regarding Tata Safari UP 14 AQ8155 EX MODEL Engine Heated I mailed many times but I got no response from the company I get it repaired from Srinathji Motors Pvt. Ltd. Sahibabad Industrial Area Site IV.The vehicle was knocking Mechanic of Srinathji motors pvt ltd. told us to change the third gear we changed it as he told us on 24/9/2012 then after few days the Vehicle got over heated we again went to Srinathji Motors Pvt. Ltd. Sahibabad Industrial Area Site IV and they told us the engine is seized and they repaired it making a bill payment of Rupees 70,021/- (Seventy thousand twenty one ) next day of repairing the Vehicle again started the same problem we went there and they again repaired it now its third time the Vehicle is having the same problem I don't know why the company is not repairing is properly I get it serviced 58500 kms when it was due on 72000kms I made complaint to the customer care so many times I don't know why they ever don't reply Now its enough I'm going to the consumer court make a case against Srinathji Motors Pvt. Ltd. Sahibabad Industrial Area Site IV and TATA MOTORS if I didn't get any solution from both.
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Aug 13, 2020
Complaint marked as Resolved 
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Worst customer service and casual attitude by sales team of any Tata motors agency have become a routine habit. But Srinathji Motors are truly exception in that case, as the kind of after sales service they provide to their customer is simply impeccable, I mean you never have to approach them post the deadline, they deliver quality of service on time always. Every time I have visited them for the service of my Tata Indica (2010 model) they have always offered me their best services.
What surprises me the most is that they never unnecessarily exceed your budget by instigating unwanted accessories in your car or by suggesting the pre-time replacement of any part of your car which still have some life remaining
True value of customers along with quality of service is the prime moto of srinathji motors. Keep up the good job.

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    Sahibabad
    Uttar Pradesh
    India
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