[Resolved]  Tata Safari — Front right Fog light repair

Address:

Chandigarh

I the owner of Tata safari Registration no. HR - 70 -1809 sent my vehicle to you workshop at 42 industrial area Phase 2, chandigarh for the repair of front right fog light.The attending person Mr Muni Lal behaved in a very rude manner first by my driver whom i had sent to the workshop and the with me and told that you can get it repared from outside as we do not have plastic welding facility. I,then told him that I have gone for cashless facility with Joshi autu zone then how can you tell me like that.Later on he told me that if iwat to get it repaired from our workshop then you have to pay Rs. 1000 as claim charges,regading which i have never heard about as I am using four whaler for the last 30 years.The vehicle is still under warranty.Kindly take the suitable action as such small things spoils the reputation of the organisation.