[Resolved] Tata Sky — set top box not working

37 Reviews
 jasbir singh
dear sir,
i had purchase tata sky from his dealer in paonta sahib-173025 before 10months.he give me one year warranty.i asked to the dealer to repair my set top box.but he refused to repair my set top box.
Complaint marked as Resolved 2017-03-25 03:05:43
Verified Support
Tata Sky Customer Care's response Feb 22, 2017
Hi, your concern is certainly noted! Please help us with your RMN/Subscriber ID, we will help you.
Complaint comments  36 Comments     Updated: Share0Tweet0


Set top box of my home Tata Sky is not working. Will appreciate if some one could address the problem

Ashok Bharti
Dealers are not direct associates of Tata sky you could contact cc of Tata sky they would be in a better position to help you:

From MTNL/BSNL lines: [protected]
From other lines: Western India:[protected]
Northern India:[protected]
Southern & Eastern India:[protected]

my set top box is not working.so please kindly follow my complain.mble no-[protected]
my set top box is not working.so please kindly follow my complain.mble no-[protected]

my tata id [protected]
i have paid Rs. 2600+200 against Id [protected] for the package 1 year. i have not received the channels of entire Sun Network.On 22/09/09 received bal amount as Rs. 2, 821/- but on 23/09/09 it shows of Rs. 1, 268/- where is the remaining amount.

Tata Sky — not work setup box

Dear Sir/Mdam,

Please our setup box is not worke every time msg for telivision please wait enisiling
our sub id is [protected] pls soulve our problem my mob no.[protected]/[protected]

Thanking you.


Hi Mr.Somnath Shrikant Sutar,
Is your account active there could be a possible deactivation, get in touch with Tata Sky cc and check your acoount status if it is a hardware problem they will arrange for a technician visit.
My Set box is not wroking and showing msgs of ERROR : 999 (Please contact call centre - as written ) .

I dont want to call, I want to repair myself do we have here anyone who can atleast let me know the mean of problem "ERROR 999" ...
power problem in my setup box means setup box not working and power not reach in setup box so please solve this problem my contact no. [protected]
my tata sky remote is not working. Not even six months since I purchased this unit.
my subscriber id : [protected]
Useless and non working TATA SKY Service

Subscriber Id - [protected]

My tata sky has been stopped working since 10 jul 2011. After following up no body has ever cared to see what is happening. After follow ups with these peopl, CS guided the steps which were not worth. Still it is not working.

We had launched complaint with them on[protected] morning. No body till now has come up for solving the issue.
Complaint No:1- [protected].

Attend it my complaint immediately on personal basis and get it resolved before end of this day.


Tata Sky — set box is not working

I have registered a complaint to tata sky DTH (cable tv connection direct to home) , about set box provided by company . Set box is not working .re d light is swich off. Complaint no on Date[protected].please Company engineeres send to my home early I hope.
I have taken connection on 18.04.2012 with consumer ID [protected] after one and half month tata sky was not working then i checked the balance they told that zero balance but at the time of installation they told that 2 month subscription is free then also i recharged Rs.180.00 just because they were telling that zero balance after recharge also tata sky was not working then i lodged a complaint to customer care. they sent service man and he took three days to confirm that problem with set top box. fourth day he came with a very old(used one) set top box which is full of scratches and the terminals are got rusted i insisted for new one with service person then they told that call to cc and replaced then i called to cc for replacement of set top box with a new one then they told that it will take 24 to 48 hours. after 72 hours again i called to cc today now they are once again lodged complaint with no 1-[protected] i.e. on 07.06.2012. please replace the box with new one

murali mohan.s
contact no [protected]/[protected]
consumer id [protected]
No signals tatasky. My ID is [protected]
Inputing wire is Making problem
Please take my Complaint and solve as soon as possible
My set top box is not working, so please kindly follow my complain.My registered mobile no-[protected]
i don't have service from last 5 day
i tryied to contact tata sky
i send sms also
i was called tata sky 5 time
but there is no reply
my id is [protected]
respected sir or mem
my settopbox was working properly
before you upgrad your service
when you start upgread it
mytatasky stop service
it was not working till 7 day
in this 7day
we send sms we also call
but there wasno help from your side
after 7 day your 1 boy visit to my home & he charge 300

i just wanna ask you that
what about my 7 day's payment & what about that 300 which charg by your boy ?

& please help us to deactive few chenal which we don't wanna tosee

my settop box number

Tata Sky — i am not recieving signal since last 7 days

I had gone through sms service but not getting any call from engineer.my id is [protected].

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    Customer satisfaction rating
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    Tata Sky - set top box not working