Tata Sky Customer Care
Tata Sky Ltd.
Customer satisfaction rating: 24%
Submit a Complaint
8009
COMPLAINTS

Tata Sky Customer Care

Tata Sky Ltd.

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Address
Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East)
Mumbai
Mumbai City District
Maharashtra
India - 400098
Landmarks:Bombay Dyeing

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 500 6633  [except MTNL]
up
1672
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712
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916
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407
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560
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341
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Additional info

Andhra Pradesh

Postpaid +91 92 4600 0121

Prepaid +91 92 4601 2524



Assam

Postpaid +91 92 0700 0121

Prepaid +91 92 0701 2524



Bihar

Postpaid +91 92 3400 0121

Prepaid +91 92 3401 2524



Delhi

Postpaid +91 92 1000 0121

Prepaid +91 92 1001 2524



Gujarat

Postpaid +91 92 270 00121

Prepaid +91 92 2701 2524



Haryana

Postpaid +91 92 5400 0121

Prepaid +91 92 5401 2524



Himachal Pradesh

Postpaid +91 92 1800 0121

Prepaid +91 92 1801 2524



Jammu & Kashmir

Postpaid +91 92 0500 0121

Prepaid +91 92 0501 2524



Karnataka

Postpaid +91 92 4300 0121

Prepaid +91 92 4301 2524



Kerala

Postpaid +91 92 4900 0121

Prepaid +91 92 4901 2524



Kolkata

Postpaid +91 92 3100 0121

Prepaid +91 92 3101 2524



Madhya Pradesh

Postpaid +91 92 2900 0121

Prepaid +91 92 2901 2524



Maharashtra

Postpaid +91 92 2500 0121

Prepaid +91 92 2501 2524



Mumbai

Postpaid +91 92 2000 0121

Prepaid +91 92 2001 2524



North East

Postpaid +91 92 0600 0121

Prepaid +91 92 0601 2524



Orissa

Postpaid +91 92 3800 0121

Prepaid +91 92 3801 2524



Punjab

Postpaid +91 92 1700 0121

Prepaid +91 92 1701 2524



Rajasthan

Postpaid +91 92 1400 0121

Prepaid +91 92 1401 2524



Tamil Nadu

Postpaid +91 92 4400 0121

Prepaid +91 92 4001 2524



Uttar Pradesh East

Postpaid +91 92 3500 0121

Prepaid +91 92 3501 2524



Uttar Pradesh West

Postpaid +91 92 1900 0121

Prepaid +91 92 1901 2524



West Bengal

Postpaid +91 92 3300 0121

Prepaid +91 92 3301 2524



View More Information...

Customer satisfaction rating
24%
Complaints
8009
Pending
0
Resolved
1879
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So far so good - The company responded to our notifications and is working on resolving complaints.

Tata Sky related photos (504)

Tata Sky Complaints & Reviews

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Tata Sky — channels not showing for the last 6 days.

 RAJ SINGH SAROHA on Oct 5, 2018
Customer id: [protected]

I m regular customer of your company for the last 10 years. For the last 6 days, sony tv channel & aajtak tv and more are not showing. We have given number of missed calls to your given number displays on tv screen but till date it is not restored. If this will continue than we have no ulternate but to switch over to airtel.

Please get it rectified immediately otherwise we will not recharge it on its renewal date.

Hoping for an early response.

R. S. Saroha
[protected]
Customer id: [protected]...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — channel is not showing

 rakshit pobaru on Oct 5, 2018
My user id is [protected] my sab tv channel is not showing last 7 days i try lots of time call in call center but not response any type so please help me i try so
Many time in help line number of tata sky but all time is only one answer we will call you in some time now i dont want to try more so please slove my problem sab tv is working any how so pls help me...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — service man who came to install my connection

 Deepika kataria on Oct 5, 2018
I had taken a new connection of tata sky few days back that man who came to install tata sky had stolen my money from my house. These guys are not at all trust worthy we trust on the company that’s why we allow them in our home but such types of incident creates fear in the mind of the customer. And now if tata sky company calls me for sending their guy for new installation i never allow them in my home these guys are not trust worthy u guys have to take their police verification their id proof because if a guy can stole money from others house he can also do murders etc so this is very risky...
Complaint comments  Read comments Complaint category TVs

Tata Sky — tata sky balance deducted but account not recharged + customer support doesn't respond well

 Shweytank on Oct 4, 2018
I tried recharging tatasky account, my balance deducted from bank account but tatasky did not recharged.

I called them twice on helpline number twice but ended up adding frustration .

FIRST CALL: After hold for 20 min on their helpline number the customer support office connected, I explained him the problem also shared the Transaction ID but he transferred the call to some other technicians and as usual the call went to hold state playing auto wait music and after 33 min of wait the call automatically got disconnected.

SECOND CALL: Hold time of 22 min...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — money did not received even after 30 days

 Harekrishna Dehury on Oct 4, 2018
Hi All,

I made a Tatasky recharge of 14789.00 mistakenly. Then I requested to refund the amount to my account, which Tatasky representative did on the same day and informed that it will be credited within 7 to 10 working days. But here after 20 working days, I have not receive the amount . Every time i can, they says we are transferring the call to accounts department but after keeping me on the queue for 20 min, they disconnect the call. I don't know how to get the money. Need help.
Below are people I have spoken to and complain no.

krishna ---Bhavani---17LNNAOL---17YFDMNM-...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — service customer worst

 SUMIT YERPUDE on Oct 4, 2018
Company is providing worst
Customer service.
Firstly the toll free no. Never contacted easily whenever if contacted representative are not able to resolve our problem.
We never suggest any one to use tata sky to waste their money and time.

For company our only suggestion is to improve their service to hold customer, otherwise today customer have lots of option and customers never tolerate this kind of worst service....
Complaint comments  Read comments Complaint category Telecommunications

Tata Sky — tata sky account details to update [Resolved]

 sanyamdkn on Oct 4, 2018
My tatasky subscriber id is [protected]. I am based at deeken, district neemuch. I visited one tatasky shop and purchased from there. The thing is the shopkeeper has used his mobile number and email id for the registration and activation. I cannot login tatasky or select any package. Tatasky team please help me my number is +[[protected]] and email id is sanyamdkn@gmail.com...
Complaint comments  Read comments Complaint category Telecommunications

Tata Sky — wiring problem no signal

 Vikram Salecha on Oct 4, 2018
I have registered a complaint on customer care help line number 10 days back, they fixed a appointment with teqnician .nxt day person came and was unable to solve the issue, he told me that he have informed the local office and thy will send some other teqnician who will solve ur issue ..from last week iam calling the local office and they are not even responding ..alwas say the same thing material is not available and we cant do anything....
Complaint comments  Read comments Complaint category TVs

Tata Sky — tatasky hungama offer

 Aswartha reddy1985 on Oct 4, 2018
Hello All,

I have took Tata sky connection on 3.09.18, They provided holiday humgama offer for me .When i logged in holiday hungama web site on same day it is showing invalid code or already registered .But the tatasky team leader who was given connection by explaining offer, now he is not responding.

Regards
Ragipindi ASWARTHA Reddy....
Complaint comments  Read comments Complaint category Electronics & Appliances

Tata Sky — arbitrary dropping of channels

 tevara on Oct 4, 2018
His is in regard to tata sky discontinuing 27 channels without proper notice period is seen to be as a violation of the contract between subscribers and tata sky.
My subscriber id is [protected]

Second, they have informed the customers over news papers neglecting social media, emails and phone numbers. Not so palatable and unbefitting for a tech company.

Third, high-handed approach and arrogance by cutting down channels without providing an option and time of at least one month for customers to exercise an option whether to continue or to switch before discontinuing...
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

Tata Sky — pairing error... this is the wrong card for this set top box

 Subhashkurup on Oct 4, 2018
I have not been able to view any channels since the past 3 days.

Their toll free number is always busy, can never get thru.

Their online chat is not with any representative, its all pre recorded messages

Finally, i sent an email to them yesterday. However, nobody bothered to revert or call me.

Auto response: service request reference number: 182jf7jk

That's the reply i received from them.

I thought tata companies are very professional & customer oriented.

Sorry to say, its not the case with...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — sony sab tv channels drop

 vps1008@gmail.com on Oct 4, 2018
Hi if you will not re start the recently dropped channels of SPN i will sure switch to other DTH.
And what the hell is this that customers have to give missed to activate channels.
Its very unethical and unprofessional on TataSkys Part that you have caused inconvenience to Viewers....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — complain regarding un proper servise providing and not attending calls by customer executive

 rajenderptrd on Oct 4, 2018
Hi,

I am a customer of tata sky from last couple of years.
On 1 oct some channels were drop from my account without any pre intimation. When i called to customer care there number was not reachable and also number given on screen not available.
Next day when i call again to customer care call was connected after 4/5 minutes and executive attended my call and i received answer that i have to talk in tamil language only they did not know hindi & english.

Customer executive drop my call without any proper response.

Regards
Anita devi
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — not able to view sony associated channels

 gupta00abhishek on Oct 4, 2018
I gave a missed call on the mentioned number on 1st october then on 4th october performed all the procedures dictated by the customer care executive, received message stating my request have been processed, still i am unable to view the channels.
On requesting for the contact info of their supervisor they refused.
Why am i not able to use a service for which i have paid?...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — not getting channels

 Anadhi sharma on Oct 3, 2018
I m not getting aaj tak and other sony channels since 5 days inspite of giving 100 missed calls on helpline numbers. Shrnever i talk to any associate, they are just saying that it will be activated in one hour but i don't know that how many minutes these associates have in 1 hour. J m so much frustrated because inspite of doing recharge i m not getting my favourite channels. And in this situation i have only 1 solution i. E filing a complaint in consumer court. And after all these why you people are giving me a message of not calling again. Ldt me tell you that this is my right and i will definitely...
Complaint comments  Read comments Complaint category Utility Services

Tata Sky — insufficiency in service

 Uday4i on Oct 3, 2018
Tata Sky since 1st Oct in 2018 has revoked services of sony, set max, sab, india tv, etc.

Call Centre are not answering 80% call

Call Centre call back service is not working/ de activated/ or indifferent

One of successful call to Call Centre - they are not giving reason, activating one channel at a time

All this after, advance payment for service

Tata Sky is Black spot on Brand Tata...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Tata Sky — to change my rmn to new number

 Zaraksha on Oct 3, 2018
Tata sky — change mobile number
Dear sir/madam

My name is iqbal satteekar and my tata sky id no. [protected]

I want to change my rmn to [protected]

Earlier my son's mobile number was given and now he has shifted his family to some other place

So please you update my new mobile no.in your system. And communicate with me through this new number
Thanks,

Regard!!
Iqbal satteekar
Mob. No.[protected]...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — forgot my rmn number

 bishalhazarika on Oct 3, 2018
Hello i forgot my tata sky registered mobile number as i have lost my phone... Can you please give me my registered mobile number... My subscriber id is [protected]... Please please... Please solve this problem... As i cannot give missed calls and subscribe to your new channels... Sony ten 1hd sony ten 2hd... Please tata sky solve this problem quick.. I hope you will respond to my complaint... Thank you...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — tata sky smart manager

 madanlalmeghwal on Oct 3, 2018
Tata sky id no [protected] - owner name- madanlal medwal.
tata sky smart manager pack has been activated at my tata sky set up box and deduct my validity get reduced. i want to unsubscribe this immediate. I do not want this channel. Hence deactivate this channel with effect under itimation to me. i called to customer care but still i am facing this problem....
Complaint comments  Read comments Complaint category Internet Services

Tata Sky — no telecast of sony channels since past three days

 Mohan1953 on Oct 3, 2018
This is to inform you that I Mohan Menon have subscribed Tata sky for one year, ending next April 2019. I am unable to view Sony channels since past three days. Since last these days your customer care is also not responding. I am Tatasky subscriber past many years such type
of non responsive attitude I have never seen. This may taken as an urgent case and please respond to my complaint immediately. Kindly let me know immediately what is the problem and when it will be sorted out and when Sony channels would resume. Even customer care nos. when it will start responding. Please see to II...
Complaint comments  Read comments Complaint category TVs

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