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Tata Sky Complaints & Reviews

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Last updated Feb 17, 2024
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1860 500 6633
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Mumbai
Mumbai City District
Maharashtra
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400098

Tata Sky reviews & complaints page 3

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S
Sanjiv_ibm
from Patna, Bihar
Apr 19, 2023
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Subscriber id not activated

Address:Deep nagar road no 5 patna 800008

After split I was given new subscriber id [protected] but despite 7 days it was not activated even after lodging complaint with nodal officer. They also charged me for relocation and asked to recharge by 400 bugs.
I am really fedup with frequent calls in name of resolution. So at last I changed to Dish TV.

I am really fedup with its service and agony caused to me.
Requesting you suitable compensation and action...
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G
Gandamaneni spandana
from Nellore, Andhra Pradesh
Apr 11, 2023
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Signal issues

Hi.
Iam Tata sky customer. Since the last recharge, signals have been slow. Comes only in day time.signal coming in the night time lead.this problem reapets daily.when calling the customer care service they are asking for the amount to fit that there is a signal issues.this has been the case ever since we bought tata sky.please help us...
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J
JayendraKrupa
from Chennai, Tamil Nadu
Apr 5, 2023
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TATA PLAY DTH Connection and their service

Address:137, K R Koil Street, West Mambalam, Chennai 600033

Since installation on March 10, 2023 we are suffering with the below mentioned problem. Despite my several attempts TATA PLAY has not resolved this problem.

1. Changing channels through respective zoner like movie, news, spiritual etc., is cumbersome hence the option of “favourite” where the user can group frequently viewed channels for quick and ease of changing.
2. The remote that is provided does not have “favourite”...
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P
Priti Ishank Gupta
Apr 4, 2023
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Refund Security

Address:22/15 banganta loha mandi agra-03

When I had taken the connection of Tata Play, I had taken Rs 1500 as security, which I had promised to return when the connection was restored, but now this company has refused to give this amount....
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S
Surendra Gurunadham
Apr 4, 2023
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Customer care support call from 8066579762

Hi Team
I received from [protected] to my mobile at 12:26PM on[protected] mentioning she is from tata sky. The lady person on the call wanted to explain about some tata sky channel newly added. I was busy and said to her that i was not interested to continue the call. But the way she replied back was a bit harsh. She is questioning why i cant spare 10mins and then she had cut the call abruptly.

This is very bad spoiling...
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M
Maluss
Apr 1, 2023
Apr 1, 2023
This thread was updated on Apr 1, 2023
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Refund

Address:House no: 337

I hv recharged tata sky for 100 rs from mob no 80753940..i needed to get my 100 rupees back...
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P
Pkbg
Mar 31, 2023
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Setup box

Tata Sky ID [protected], unable to login using mobile application. Gives error ' Enter a valid Tata Play Subscriber id'?...
+1 photos
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G
girisha.y
from Bengaluru, Karnataka
Mar 31, 2023
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Recharge

Address:billdeskbqr.tatasky@hdfcbank

Tata sky
I made recharge of rs.300 to my Tata sky account through google pay to Billdeskbqr.[protected]@hdfcbank on 31st March 2023, but neither my account got recharge nor i got the refund. Its completely fake upi id.
Plz remove and block such upi ids and refund my money asap as its my hard earned money...
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Address:Sheikhpura

My amazone prime vedio is not working since 25 days.I have complained on customer care number of Tata Sky atleast 12 tine in last 7 days .But the problem is still on going. e...
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B
Barinderpal
Mar 25, 2023
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DND Activation

Kindly activate DND service on my number...
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V
Vasu76
Mar 24, 2023
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Tata Binge

Tata Binge says 3-month subscription is free with the Tata binge 299 plan and after 1 month they charged me 179 extra for Amazon Prime . When I contacted customer care they said "sorry Sir its 1 month and this will not repeat again" . I never understood what they meant by not repeating again. Still today I get the same message for 3 months free subscription when I open TataPlay chat response.

Customer care is pathetic - every...
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Around 10 days before my payment due date, Tata sky stopped working and keep showing account deactive, recharge message.After multiple calls to customer care, resetting etc, it’s still not working, despite having significant balance in the account....
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Dear subscriber, it seems your attempt to recharge your Tata Play was either abandoned by you or was unsuccessful. If your account got debited, it will be refunded back to your account in 7 working days. If you wish, you can attempt to recharge again using the link https://tataplayrecharge.com/a/yRULnG8?a -Tata Play

Recharge have been done but recharge was unsuccessful from tata sky app
Transaction id
T2303151020585001966408br...
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C
chinmayhemani
from Madgaon, Goa
Mar 15, 2023
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Unable to change the pack

I am a tata sky customer. we have had a pack which I am trying to modify before the yearly recharge. However I am unable to change to the new selected pack. I tried to reach the toll free no. but that is also not working. This has been the case for every time I try to change the pack but due to complexity of web portal and no customer service I get tired and pay for the next year as its waste of time fumbling in the complex website of tata...
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C
chinmayhemani
from Madgaon, Goa
Mar 15, 2023
Apr 17, 2023
This thread was updated on Apr 17, 2023
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Unable to change the pack

I am tatasky and I am trying to modify the pack. I called tatasky customer service for change my pack however the toll free no is also not working. I am trying to change to new pack however the portal goes back to the old pack with more money. I have tried this multiple times every recharge but because the website is so complex and there is no customer care no. on which can seek guidance, its a criminal waste of our time and money. Kindly...
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K
klm uhhhhhhhhhh
Mar 13, 2023
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New Connection Payment Issue

I was issuing new tata sky connection and I did the payment via UPI. The money got deducted but I did not I got a message saying payment awaited.
Transaction ID: DS[protected]
Date and time:[protected], 11:48:02
I want to know if the payment is received by the tata sky or not. ow long it will take for the installation....
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Address:mumbai

This is in reference to activation of "News lite NETFLIX basic combo pack" on my Tata Play account [protected] without any Request Initiation from my end for the same & not initiating any consent for activation of this pack.

This is sheer harassment for a senior citizen by Tata Play who doesnt even have Tata Play binge set top box to avail this service & doesnt even have a Netflix id and has never accessed such a service. It...
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R
RAJARETHINAM JEROME
from Chennai, Tamil Nadu
Mar 8, 2023
Mar 9, 2023
This thread was updated on Mar 9, 2023
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Set top box

Registered a complaint that set top box was not responding properly at times when channels were changed automatically.

Technician from Pallavaram local service attended the complaint.

Suggested that the problem might be resolved if new Android Set-top box is purchased for Rs. 1800.

Hoping that the problem will be solved, I recharged my tata play account for Rs. 1800 and the new set top box was...
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A
Amit Nakum
from Jamnagar, Gujarat
Mar 7, 2023
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Binge pack charges

Tata play dealer has wrongly guided me and activate Binge pack Rs. 99 telling me that this is a free pack for you. The pack has been over but still I am finding in my account. I am unable to remove it from Tata play app or Binge app. I can't drop or add any channel due to this pack. I have registered so many complaints in tata play customer care but they don't do anything after 15 days....
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P
Pals P
from Igatpuri, Maharashtra
Mar 4, 2023
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Service shows deactivated even after recharge

Hi Team,
1. We have done lot of calls to tata sky/play for sudden deactivation of service even after doing recharge of full year.
We have raised complaint to customer care, but complaints are getting resolved without resolution.
Also, false promises are given to resolve complaint within 2 hours but complete day issue is not getting resolved.
2. And there is slowness issue observed for binge for which we had done...
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