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Tata Sky
Tata Sky Ltd.
Customer satisfaction rating: 45%
Submit a Complaint
9948
COMPLAINTS

Tata Sky Customer Care

Tata Sky Ltd.

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Address
Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East)
Mumbai
Mumbai City District
Maharashtra
India - 400098
Landmarks:Bombay Dyeing

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 500 6633  [except MTNL]
up
2089
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884
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1210
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508
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405
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370

Additional info

Andhra Pradesh

Postpaid +91 92 4600 0121

Prepaid +91 92 4601 2524



Assam

Postpaid +91 92 0700 0121

Prepaid +91 92 0701 2524



Bihar

Postpaid +91 92 3400 0121

Prepaid +91 92 3401 2524



Delhi

Postpaid +91 92 1000 0121

Prepaid +91 92 1001 2524



Gujarat

Postpaid +91 92 270 00121

Prepaid +91 92 2701 2524



Haryana

Postpaid +91 92 5400 0121

Prepaid +91 92 5401 2524



Himachal Pradesh

Postpaid +91 92 1800 0121

Prepaid +91 92 1801 2524



Jammu & Kashmir

Postpaid +91 92 0500 0121

Prepaid +91 92 0501 2524



Karnataka

Postpaid +91 92 4300 0121

Prepaid +91 92 4301 2524



Kerala

Postpaid +91 92 4900 0121

Prepaid +91 92 4901 2524



Kolkata

Postpaid +91 92 3100 0121

Prepaid +91 92 3101 2524



Madhya Pradesh

Postpaid +91 92 2900 0121

Prepaid +91 92 2901 2524



Maharashtra

Postpaid +91 92 2500 0121

Prepaid +91 92 2501 2524



Mumbai

Postpaid +91 92 2000 0121

Prepaid +91 92 2001 2524



North East

Postpaid +91 92 0600 0121

Prepaid +91 92 0601 2524



Orissa

Postpaid +91 92 3800 0121

Prepaid +91 92 3801 2524



Punjab

Postpaid +91 92 1700 0121

Prepaid +91 92 1701 2524



Rajasthan

Postpaid +91 92 1400 0121

Prepaid +91 92 1401 2524



Tamil Nadu

Postpaid +91 92 4400 0121

Prepaid +91 92 4001 2524



Uttar Pradesh East

Postpaid +91 92 3500 0121

Prepaid +91 92 3501 2524



Uttar Pradesh West

Postpaid +91 92 1900 0121

Prepaid +91 92 1901 2524



West Bengal

Postpaid +91 92 3300 0121

Prepaid +91 92 3301 2524



View More Information...

Customer satisfaction rating
45%
Complaints
9948
Pending
0
Resolved
4411
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

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Tata Sky Complaints & Reviews

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Tata Sky — Promised Gift not received

 aggmayur on Aug 16, 2020
On 30-June-2020, Tatasky broadband company has promised me to give firestick free of cost by replacing existing Airtel boradband...

 Manjunath Vishwakarma on Aug 16, 2020
Worst ever service by tatasky. My hd set box is always showing “no signal” due to cloudy weather. If so how come all others in our apartment are viewing channels (tatasky, airtel, sun, . etc) I have complained more than 50 times for the same issue every time technicians visit & cut Rs.150 from my account. Big looters, simply loot our recharge money & create problems purposely it seems. Above this whenever the service guys visit they replaces parts & charge extra saying repair is done personally for lesser charges than the company. Waiting for some more days as i am subscriber from many years or else will switch over for the different network. My tatasky ac id[protected].

Complaint Status


[Aug 16, 2020] Tata Sky customer support has been notified about the posted complaint.
Hi, help is here! Please write to us at [protected]@tatasky.com for further assistance.
Hi, that's not how it should have been. Kindly share your RMN/Subscriber ID so we can assist you better.
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     Parasa Raghu on Aug 16, 2020
    No action taken after multiple times concerned raised with Tata Sky. Money deducted on daily basis without any service.

    Account Details: [protected]

    Trying to reach on call support however no response.

    Complaint Status


    [Aug 16, 2020] Tata Sky customer support has been notified about the posted complaint.
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      Tata Sky — Service

       Pranaya Joshi on Aug 16, 2020
      Hopeless service. Heaps of misinformation from very begining. We had taken the connection because we trust Tata service. The...

      Tata Sky — Charges for technician visit

       sagar.santra007 on Aug 14, 2020
      There were glitches on my tv screen. All the channels were doing the same. The tech came and fixed it as the satalite antenna...
      Complaint comments  Comments  (1)

       patilashwinikailas on Aug 12, 2020
      I have recharged my TV DTH ID [protected] on 12/08/2020 at 6 pm with 500 rupees from my ICICI Bank savings account but it still shows my account as deactivated on my TV screen. I had kept my set top box switched on while recharging. Why isn't the recharge reflecting on my DTH account?


      DTH services

      Complaint Status


      [Aug 13, 2020] Tata Sky customer support has been notified about the posted complaint.
      Verified Support
      Tata Sky Customer Care's response Aug 14, 2020
      Hi, help is here. Requesting you to share your RMN/Sub ID for further clarification.
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        Tata Sky — Not getting services for tata sky firestick issue

         manya59 on Aug 11, 2020
        Customer id - [protected]
        I had talked to the customer care representative of the tata sky on phone multiple times since...
        Complaint comments  Comments  (1)

        Tata Sky — No signal in set top box since 6 days

         mroad on Aug 9, 2020
        From 5th august tata sky is not operational in our building. I registered a complaint but they cancelled it without resolving...

         Arjun Bhise on Aug 7, 2020
        T. V is not running last three days. Note is coming contact tata sky

        Complaint Status


        [Aug 07, 2020] Tata Sky customer support has been notified about the posted complaint.
        Verified Support
        Tata Sky Customer Care's response Aug 08, 2020
        Hi! Do share your RMN/Subs ID so we can fast track the resolution.
        Hi, help is here! Please write to us at [protected]@tatasky.com for further assistance.
        Complaint comments  Add a comment

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           Nirali Rana on Aug 7, 2020
          My tatasky id [protected], i have recharged my account with rs 837/- on 5th august by google pay. Instead of my account by mistake recharge was done for other account - [protected].
          Kindly refund that amount or transfer to my account -[protected].
          Thank u

          Complaint Status


          [Aug 07, 2020] Tata Sky customer support has been notified about the posted complaint.
          Hi, help is here! Please write to us at [protected]@tatasky.com for further assistance.
          Hi, help is here! Please email us at [protected]@tatasky.com to assist you further.
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            Tata Sky — Amount deducted from Takasky wallet for Pack that we didn't activated and Customer support is not ready to refund it

             Ayaat on Aug 6, 2020
            My Subscription id of Tata sky is - [protected], We have done Recharge of Rs.4272 on 4th Dec 2019 ( 1 year Pack which has to...

             aadesh surve on Aug 6, 2020
            The money was debited from my account of rs 736 on 21st april but not credited in the account


            money debited but not credited

            Complaint Status


            [Aug 06, 2020] Tata Sky customer support has been notified about the posted complaint.
            Updated by aadesh surve Aug 06, 2020
            No money refunded since 21 april

            Hi, help is here! Please write to us at [protected]@tatasky.com for further assistance.
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               Aman Prateek on Aug 5, 2020
              I am tatasky user since 2015. My tata sky setup box is stuck in standby mode. Red light and yellow light is continuously on.

              Complaint Status


              [Aug 05, 2020] Tata Sky customer support has been notified about the posted complaint.
              Hi! We understand your concern. Please share us your RMN/Sub ID to assist you further.
              Hi, help is here! Please write to us at [protected]@tatasky.com for further assistance.
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                 Kiran464848 on Aug 5, 2020
                My subscriber id [protected]
                I added channel number 1422, but due various reasons channel is not showing to me. The technician charged wrongly by replacing settop box. Even after changing channel is not showing. Another technician recommended to change the whole cable as per his analysis problem is with cable. Still my problem not solved and un necessary they changed settop box. Please refund my charges.

                Complaint Status


                [Aug 05, 2020] Tata Sky customer support has been notified about the posted complaint.
                Hi, help is here! Please write to us at [protected]@tatasky.com for further assistance.
                Complaint comments  Add a comment

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                  I want to submit Complaint Positive Review Neutral Comment
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                   Rajiv Sanghavi on Aug 3, 2020
                  Your tata sky+ usage fee is overdue. You will not be able to avail of the following features:rewind live tv, pause live tv, record and playback. Please press help on your remote for payment options.

                  I am receiving above message when i am trying to record. My account is sufficiently funded.

                  Complaint Status


                  [Aug 03, 2020] Tata Sky customer support has been notified about the posted complaint.
                  Hi, help is here! Please write to us at [protected]@tatasky.com for further assistance.
                  Complaint comments  Add a comment

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                     naveeenkr on Aug 2, 2020
                    I was promised by their sales team that service can be shifted to a different city. But when i asked them they denied saying service isn't available in new location. I was also promised by the sales team in case service isn't available at new location, amount will be refunded on a pro-rata basis. I took the service of 4 months and used only 20 days, for rest of the days i am unable to use the service. And now they are denying the fact of refund, nor they are providing any service at my location, whereas they are servicing in bangalore.

                    Complaint Status


                    [Aug 02, 2020] Tata Sky customer support has been notified about the posted complaint.
                    Hi, help is here! Please write to us at [protected]@tatasky.com for further assistance.
                    Complaint comments  Add a comment

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                      I want to submit Complaint Positive Review Neutral Comment
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                       jagpreeet on Aug 2, 2020
                      Tata sky broadband has installed a new service here at my place and internet is down every second day. I am tired of calling and complaining.

                      I need my refund and do not want to continue my services.

                      Complaint Status


                      [Aug 02, 2020] Tata Sky customer support has been notified about the posted complaint.
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                         Raagini Limboo on Aug 1, 2020
                        We can't view channels even after recharging

                        Complaint Status


                        [Aug 01, 2020] Tata Sky customer support has been notified about the posted complaint.
                        Hi!
                        Help is here. Please write to us at [protected]@tatasky.com along with sharing your RMN/SUB ID. We will assist you further.
                        Hi!
                        Help is here. Please write to us at [protected]@tatasky.com along with sharing your RMN/SUB ID. We will assist you further.
                        Hi, help is here. Requesting you to share your RMN/Sub ID for further clarification.
                        Complaint comments  Add a comment

                        Post your Comment

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                           manisha deepak shrivastav on Jul 30, 2020
                          My tata sky hd box is not working but the warranty is there because seal is not broken please replacement the tata sky hd box please

                          Complaint Status


                          [Jul 30, 2020] Tata Sky customer support has been notified about the posted complaint.
                          Hi, help is here! Please write to us at [protected]@tatasky.com for further assistance.
                          Complaint comments  Add a comment

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
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                             Notty Sonu on Jul 29, 2020
                            Sir name change karna hai iss id me ranjit sarkar hai to us name ko chenge karna hai new name dena hai name hai sisir haldar name karna hai

                            Complaint Status


                            [Jul 29, 2020] Tata Sky customer support has been notified about the posted complaint.
                            Updated by Notty Sonu Jul 29, 2020
                            Sir name change karna hai ranjit sarkar name ko sisir haldar me convat karna hai
                            Hi, help is here. Requesting you to share your RMN/Sub ID for further clarification.
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