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Tata Sky Complaints & Reviews

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Updated: Jul 8, 2026
Complaints 12317
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Tata Sky reviews & complaints page 3

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L
lakshmikant1
from Hyderabad, Telangana
Mar 30, 2020
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channels are not working after recharge

Address: T.Dasarahalli, 560057

I have recharge the tata sky but still, channels are coming to.
On 29 march i recharger the tata sky but after recharge and gave the missed call every time but still the channels are not coming, need help —...
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A
Abhi919
Mar 29, 2020
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set top box stuck on standby mode

Address: New Delhi, Delhi, 110052

My tata sky set top box is stuck on standby mode and does not turn on. Sometimes it turns on but shows no signal after a few minutes or if we change the channel. We have tried unplugging all the wires but no result. We are continuously trying to contact the customer care but no response from their side. Have been facing the problem for 3 days and no resolution till now....
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PandianR
Mar 26, 2020
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recharged but not activated

Address: Chennai, Tamil Nadu, 600107

I have recharged my dth service yesterday but my channels are not yet activated and most importantly i didn't get any recharged message from tata sky but the amount got debited from my account for sure. I have recharged for rupees 282, but still now it is not getting any channels. My id is (Protected) and my registered mobile number is (Protected)....
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Ajayhoshing
Mar 25, 2020
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subscribed channel are not showing

Address: Ahmednagar, Maharashtra, 414005

I am unable to see marathi channels since morning. I have subscribed the same and also have active recharge.
I am not able to view zee marathi, zee talkies, abp majha etc channels. It shows please subscribe this channels.
But as i checked my current pack details, i have subscription of marathi regional pack.
Please find attached snap....
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Address: TATA SKY LTD UNIT301-305, 3rd floor oppC ST Road, Kalina, Santacruz East, MUMBAI 400098

Tata sky has informed us via scrolling/ subtittling that they are going to stop
Casting sai channel from their network from the 10th of january 2020
Iam astonihed by this action because its a free channel. More over crores consider baba as their guru and view this channel. Sai baba of shirdi is a
Great holy son of the world. If this is happpening we have decided to unsubsribe from tata sky. It is shame full that local/petty...
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Rajesh Jain
from Mumbai, Maharashtra
Dec 15, 2019
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frequent loss of signal

Address: 400081

I have been experiencing very frequently for the past many weeks the problem of loss of signal and the error message on tv is bad weather. The weather in mumbai is absolutely clear. Techinicans have visited many times, changed set top box (Charged me for the same), changed some connection points and yet problem is not resolved. I continue to experience the same problem every 15 to 20 days.

Calls made to customer care center...
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M
from Mumbai, Maharashtra
Nov 16, 2019
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regarding error 14: in which pairing problem is raised.

Regarding error 14 in tata sky set top box. : in which pairing problem is raised. And tata sky set top box shows an image with msg that is: this card is wrong for this set top box error 14: pairing error.
Why this problem has been faced?. I had already rechrged my tata sky set top box. I had not faced such kind of issue before. I am loyal customer to tata sky. Pls resolve this issue as soon as possible....
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bhaskarkan07
from Mumbai, Maharashtra
Nov 3, 2019
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bad weather error

Address: S-573 A, School Block (Part-2), SHAKAR PUR, Delhi -92, New Delhi, Delhi, 110092

Subscriber id: [protected]
Box id: 8765
Contact no: [protected]

I am using tata sky since last 2 years. But from past one week your tata sky setup box is showing bad weather or rain outside (But it's not raining in delhi now),

I have one tata sky subscriber id with 2 setup box.. The main setup box working perfectly but secondary tata sky setup box always showing bad weather error.

I...
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Walushka Bahuguna
from Nazareth, Tamil Nadu
Jul 7, 2019
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tata sky the set top box needs to be paired. pairing error on my tata sky dth

Address: Vidya Bharti Kripa Bharthi Nagar Post Jaipura Road Sringeri Chikamagulur Karnataka, 577139

I have not used my set top box for around 2 months and today i recharged my account but it is not working.

The screen shows that set top box needs to be paired.

Error code 14.

Please resolve my issue as soon as possible and i trust that tata sky is a good company that's why i try to suggest everyone to use tata sky only so please try to help me.

Thank you...
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S
sumitz
from Mumbai, Maharashtra
Jun 6, 2019
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regarding toll free number

Dear team,

As per tata sky website they are having toll free number of[protected].

However whenever i call to that number from my Vodafone mobile, charges are deducted and charges are heavy.

Tata sky is not having toll free number.

Dear team,

As per tata sky website they are having toll free number of[protected].

However whenever i call to...
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J
Jeff07
from Bengaluru, Karnataka
Apr 5, 2019
Aug 13, 2023
This thread was updated on Aug 13, 2023
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set top box needs to be paired

Address: 560037

I came back from work today and when i switched it on, I am getting a blank screen with this message - 'The set top box needs to be paired. Contact the customer care if the problem persists.' I was on call with the customer care for 50 minutes without any response.

Tata Sky - Resolve this issue at the earliest...
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R
Rajat kamble
Mar 23, 2019
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why network fees is charged

Address: Shriram Residency, Kela Nagar, Ram Mandir Road, Taluka - Khmagona, Dist - Buldana, Buldhana, Maharashtra, 444303

Dear sir,

I am rajat kamble, using your services from last 3 years, my tata sky subscriber id - [protected] previously before trai's new regulation your subscrition charges was a bit lower but now charges are higher and channels subscription provided is low.

I use to pay monthly rs. 350 for many hindi, marathi and english channels but from february 2019 charges comes to rs. 483.62 per month and number of channels...
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Srikanth Kammari
from Bengaluru, Karnataka
Mar 14, 2019
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set top box not activated

Address: Bangalore, Karnataka, 560100

This is regarding new hd set-top box activation of my secondary connection.
To give you background on this issue, i was holding multi connection tv (Primary hd and secondary sd) and wanted to upgrade my secondary connection to hd box.in this regard, i placed the replacement request to customer care. Within a day of request, tatasky executive replaced sd box with hd box on 11th march (Details attached below) and informed me that it...
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Brijeshkh6
from Channarayapatna, Karnataka
Mar 12, 2019
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screen freeze / getting stuck for 50% of channels

Address: J P nagar, 560078

Some Channels are freezing and complain to CC representative says to get technician arrange which is chargeable but why, it's not my problem, it's your service problem. Susan wants me to take up senior and she wants me to explain again whole thing to senior. It's ridiculous and very bad impression....
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I
Ispa
from Mumbai, Maharashtra
Mar 3, 2019
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pairing error on digi card with the set top box

My screen shows " this is the wrong card for this set top card. I have recharged my account yesterday. Also, i did not touch the digicard until the error came to my screen. The nds no. Being displayed on the screen should an extra digit to it and is wrong. I reinserted the digicard several times but the error remained the same.
My subscriber id: [protected]
My digicard no.:[protected]
I hope you resolve the problem as...
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Zarir Bhesania
from Mumbai, Maharashtra
Dec 26, 2018
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error 02

Address: Mumbai City, Maharashtra, 400027

My set-top box was working fine till yesterday. Suddenly I am getting ERROR 02. Digicard may not be inserted properly. This issue is just there and even after restarting the set-top box, cleaning the card and reinserting the card with the arrow on top did not resolve the issue. This is the first time I am getting this. Please help as its really annoying...
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Ratnakar More
from Pune, Maharashtra
Nov 29, 2018
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sony marathi channel and other sony hd channel

Address: Pune, Maharashtra, 411061

From last few months I am unable to see Sony Marathi channel. Lots of time I talk with Tatasky toll free number and they told me that we can't show you that channel even though SAB tv HD is also not seen as I subscribe for HD channels. Tatasky now cheating with us. When I talk with customer care executive they told me that Sony channel rates are increased so we dropped these channel from package but Sony Marathi is free channel...
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AnilNaik502
from Mumbai, Maharashtra
Nov 18, 2018
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dropping of english entertainment pack before annual period - id 1060285614

Address: 400074

The tatasky,
Have become notorious for dropping certain pack before the expiry of annual period. My customer id is [protected].

I had paid rs. 10, 615/- for one year subscription (Rs. 5060/- for metro pack, rs. 880/- for english entertainment pack, rs.1925/- for hd, rs. 2750/- for second connection) on 08.01.2018 for 16.01.2018 to 15.01.2019 but from 17.11.2018, they have disconnected the english entertainment pack saying...
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Rana Chakrabarti
from Mumbai, Maharashtra
Nov 3, 2018
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service not getting on even after recharge

Address: Bangalore, Karnataka, 560076

Tata sky is just not working well. It sucks now. For last so many months, i am hearing that if you recharge between 12:00 till 3:00 am, you will not get the service on. You need to wait till 3 am. This is surely not accepted. As customer, we expect 24x7 support.in today's digital world, someone is saying such limitation is just laughable.

They charge from client, but could not provide service. Just a horrible experience....
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T
ThanuCC
from Yarada, Andhra Pradesh
Sep 14, 2018
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tatasky hd setup box restarting by itself while watching tv

Address: Visakhapatnam, Andhra Pradesh, 530016
Website: Tatasky

Hi m tata sky hd setup box is restarting by itself while watching tv. It says initializing and then restarting... Its happening very frequently... This problem started recently (A couple of weeks ago)...
I got the tata sky hd dth connection 9 months ago only. So the setup box is pretty new... I do anot understand why is it happening? Is it a hard ware or software problem?

Tata sky subscription id : [protected]...
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