[Resolved]  Tata Sky — Defective service

Felt Ceated.


I do not know how Tata Sky is with it’s service at other locations, however at my end, there’s one strange problem that’s hit me and the uneducated Tata Sky personnel is doing little do help it.

My subscriber ID: [protected].

And to think of it, I buy a big pack, and then I get service less than 30% of what I spend for.

It’s been more than a fortnight, from 09:00 am to 05:30 pm, I hardly get a reception of Tata Sky, Or else it works absolutely fine, however only during these hours, I get to see it less than 10 minutes.

I made calls to helpline, and everytime they put me through a long process of trial and error checks and then they say, we will refresh the system from our end, and you’ll find it working when you switch it on again.

Finally they did take the complain number:[protected], however the problem still persists. And now, to make matters worse, all I get on the screen is the Set Up Checklist Page.

If there is some signal issue how come it hits me only at a specific time everyday and shuts the telecast for more than half a day?

Something really unreasonable and now I feel cheated. I ain’t know how it’s at other ends of this planet, but this is how it is at my end.

Please ensure you do a proper comparison before you take up a Tata Sky connection.
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

These are really worse...

its a nightmare ... to buy or purchase Tata's product is really a bad bad experience. Its a long story... but in nutshell.. if you abuse to customer care of tata.. morally, it won't pinch u...please go n speak.

My advice.. Please stay away from tata..atlease Tata Indicom and Tata Sky.
for the past one week, my set top box is not receiving any signal
i had just replaced the set top box one mpnth ago, and is in its warranty period.
i have tried to contact tata sky, but the helpline number isn't working, nor is the internet account,
Dear Sir,
I have purchased one tata sky connection on 02/06/2008, at Ranchi(Jharkhand).
Its Digicomp No:[protected] & Digicard No:[protected] and my subscriber ID: [protected].
The set up box is showing abnormal delay in switching ON.
Kindly use your good offices to set the things in order at earliest.
Thanking you.
Sincerely Yours,
Shashank Tandon, Ranchi

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