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Updated: Sep 30, 2024
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Good! Tata Sky values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Tata Sky step up their efforts to fully resolve all complaints 👍
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A
ASHOK KILLA
from Morjim, Goa
Jan 4, 2008
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CHARGING VISIT FEES UNDER WARRANTY

Dear Sirs,
I have installed Tata Sky in the last week of October 2006' and there was some problem in September 2007' when their engineer came and there was some direction problem with the dish which was rectified by them and i was being told that you will not be charged since you are covered under warranty.
But when i received their December 2007' statement i was surprised to see that they have charges Rs.300/...
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Santhakumar Krishnan
from Pune, Maharashtra
Dec 26, 2007
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Improper Price hike and poor response

Note: forwarded message attached.



My Tata Sky Customer ID is :-[protected]

Dear Sir/Madam,



This is Regarding the bad service made by TataSky Television channel network. I bought the TataSky satelite system on the first week of March, at that time their Customer Service Representatives assured that the channel cost will not be increased and it will remain same for...
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A
anirbanroy_30
from Mumbai, Maharashtra
Dec 10, 2007
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Defective service

Felt Ceated.


I do not know how Tata Sky is with it’s service at other locations, however at my end, there’s one strange problem that’s hit me and the uneducated Tata Sky personnel is doing little do help it.

My subscriber ID: [protected].

And to think of it, I buy a big pack, and then I get service less than 30% of what I spend for.

It’s been more than...
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R
rajeshkumar
from Chennai, Tamil Nadu
Nov 9, 2007
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booked as delivered without any delivering

I have subscribed for TATASKY last week and paid the money through credit card. they said it will be delivered within 4 days. but i have not received it even on sixth day. when i called the customer care they said its been delivered.

i was shocked and shouted at them. then i threatend them i will go to consumer forum, even then they wer not able to give me proper answer and they are not able to find out wat is the mistake....
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kiran kalburgi
from Bengaluru, Karnataka
Nov 6, 2007
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Deactivation of services despite paying all the amount

sud ID:-[protected]
i am totally not satisfied the type of serrvices while recharging the validity of the channels i have already paid (recharged scratch card )of 500 Rs and have not got the amount credited in my balence from

last one week i am suffring terribly as i am geeting warnings that my channels will be terminated this is not called CUSTOMER CARE nor any sort of attention

towords the duty....if...
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Rishi
Nov 3, 2007
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Facts about Tata Sky

Please find below the letter written by me to Tata Sky Customer Care.

Hi TataSky,

Let first let me share with you some hard facts.

DishTV subscriber base is 2.1 million versus Tata Sky subscriber base of 0.7 million. DishTV offers 170 channels (and increasing) versus Tata Sky 100 channels (and decreasing). Both charge same price Rs. 300.

I am subscriber of Tata Sky for over 5 months....
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A
Arun Tewathia
from Bengaluru, Karnataka
Oct 6, 2007
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NOT RETURNING MONEY AFTER 2 MONTHS OF CANCELLATION

TATA SKY Customer Service is WORST in the whole world. We ordered Tata Sky Dish from online after watching the ads they show on TV that they have Number One Customer Service in India. But the very next day a service engineer told us that our dish can not be installed because there is No Line-Of-Sight and he assured us that you just call Tata Sky customer service and your money will be refunded in next 2-3 days. Then our saga of harassment...
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