[Resolved] Tata Voltas Room Air Conditioner — service | |||
I have purchased Voltas (Vertise) Split AC Two years back from dealer Named "ANIL AGENCIES" at Bhilai , District Durg, Chhattisagarh. First free service was done after one month from date delivery. For second & onwards service, no one turned up from the dealer side.Now it stared a problem of Continuous Drainage of Condensed atmospheric water inside the room from inner unit of split AC..Now again I requested Voltas service center for regarding above mentioned drainage problem on[protected].The Service persons headed by "RAVI KUMAR" introduced themselves as companies service persons attended the problem but in vain i.e. the problem remained same. Again today on[protected] they attained the problem bur not succeeded, the same problem continued. Now they are demanding Rs 300 for the visit, we told them that they should solve the problem and then charge the requisite amount.They have annoyed and gone back.Company may please solve my problem. My name is G.K. Sahu &contact no. is [protected]. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
I have purchased Voltas (Vertise) Split AC Two years back from dealer Named "ANIL AGENCIES" at Bhilai, District Durg, Chhattisagarh. First free service was done after one month from date delivery. For second & onwards service, no one turned up from the dealer side.Now it stared a problem of Continuous Drainage of Condensed atmospheric water inside the room from inner unit of split AC..Now again I requested Voltas service center for regarding above mentioned drainage problem on[protected].The Service persons headed by "RAVI KUMAR" introduced themselves as companies service persons attended the problem but in vain i.e. the problem remained same. Again today on[protected] they attained the problem bur not succeeded, the same problem continued. Now they are demanding Rs 300 for the visit, we told them that they should solve the problem and then charge the requisite amount.They have annoyed and gone back.Company may please solve my problem. My name is G.K. Sahu &contact no. is [protected].
Reply
spoken to the customer, the problem was Water triping with the Indoor unit, the customer is upset due to problen not resolve in proper time .
The Unit is working Ok, and we have apologised to the customer for the delay and given the escalation no in case of any further issue faced if any.
The Unit is working Ok, and we have apologised to the customer for the delay and given the escalation no in case of any further issue faced if any.
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