[Resolved]  Tata Voltas Window AC — After Sale Service

Address:

Haryana

I bought TATA Voltas (Window AC) from Aarti Agencies, Opp. Shivaji Market (Yamuna Nagar) on 27 May 2009. After few days we had faced the cooling problem. We called up Voltas Customer Care several times but their was no hearing of my complaint. Finally I got the number of their Regional Head (almost after calling at least 10 different persons), I called him and told my problem to him and at last my problem get resolved.

Now this year my father called up Aarti Agencies (Yamuna Nagar) on 13/04/10 for the regular service, they said service boy will cum tomorrow (14/04/10) but no one came then he (my fathery) again called on 16/04/10 and he was shocked how the agency person have spoken to him. Agency person was so rude and used very rough language while talking to my father and confirmed that the Service boy will come with in two days and now it is 24th but there isn't any hearing for our request.
I think this was the biggest mistake of my life who recommended my family to buy TATA's product.
If it is a real site of consumer complain then I belief that my complain would be entertain immediately.

I am available on my mobile if anyone wants to contact

Thanks!
Amit Duggal
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