[Resolved]  Tata Walky — Regarding withdrawal of Tata walky

Address: Ghaziabad, Uttar Pradesh

It is very disgusting and unprofessional on the part of Tata telecommunications that after almost 100 of requests & reminders my walky no. [protected] a/c #[protected] is not being disconnected.

Every month a bill is being generated though I am not using it since 4th December, 2012. I have already lodged a complaint in consumer court regarding this. Last week itself an executive Ms. Radhika from collection department (Hi-tekgroup), have send me a mail regarding full and final payment of Rs.800 and assured that a stamped closure certificate shall be mailed to me after that payment. Almost 10calls had meed made thru her in a single day. I had sent her the payment transaction id also yet closure letter is not mailed to me. Moreover, I have again received a bill of Rs.100 for this month also. It's really too much unprofessional attitude of collection agency "hi-tekgroup" also.

It seems that Tata indicom is only keen on collecting money from the customers. Their issues and problems are never sorted out. I have been given one toll free customer care no.[protected] which never works. it seems that like the no. 420 the customer care is also 420. I have never received any reply of my complaints but calls from collection department comes twice in a day daily.

Now I am going to take a legal step against this matter if this I don't get the closure letter within 24 hrs. after sending this mail.