[Resolved]  Taxsmile — Acknowledgement not yet received

I have used taxsmile for filing it return, paid money online and submitted 2 sets of paper for receiving ITR ackonowledgement on 9th july. However, till date I haven't received the acknowledgement and on enquiry I got vague answers by saying it is on the way through courier.
I feel the service is very poor.

Acknowledgement not yet received

I used taxsmile for filing IT return on 1st july 2008 through my company (LNT). Submitted all documents but till today not received Acknowledgement form taxsmile. Taxsmile has provision like online chat, and whenever i chat either Rahul or Preet will come online and they will promise that they will send the Acknowledgement. but they never did that. But always they said that they have sent by courier and never gave courier details. In 3rd october i gave alternate mailing address to rahul (which is my company address) and rahul called me and said he is sending the Acknowledgement. But he din't do that.
On 13th October Preeti promised that she will scan the document and send that to my mail id but she din't do that. But allways Taxsmile people will say one thing "We have forwarded your issue to the concerned department".
I think they should change the name from taxsmile to taxcry

TaxSmile is not nothing but an organisation filled with Jokers. I am also facing lot of issues with the. I have applied for digital signatures and it's more than 10 days and have not received the same. Call center ppl are worst and they are providing all wrong info.
They are bunch of cheats and fooling everybody.

TaxSmile is of no use, i have filed my IT returns belieing them 26 days before and till date i havent received ITR-V form, am amt of Rs.111 is deducted from my account and i also have invoice number and acknowledment saying that amount is paid, yet ITR-V form which is required is not generated, they dont even respond to calls, mails.Very bad service and it needs to be escalated