TCS Solutions / Tata Photon+ — Delay in internet account activation | |||
Hi Sir, I have purchased Tata photon+ from TCS Solutions on last Saturday. The executive told me your internet account will be activate with in 12 Hrs. Today is Tuesday but my account is still not activated. Even I had talked to customer care also they told me it will take two more days. Speed of product is also my big concern the company marked on product that it will provide a 3.1 mbps speed but they are not able to provide me more than 0.5 mbps which was checked during the installation time by executive. Please do the needful. Regards, Mohit Was this information helpful? | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
53%
Complaints
1010
Pending
0
Resolved
540
2A, Old Ishwar Nagar, , Okhla Industrial Area Phase 1, Delhi, Delhi, Delhi, India - 110065
View all Tata Photon contact information
still my recharge not up date after 7hour i dont know why
this not first time nothing new for
Customer Care
Tata Indicom. they will never change i think tata dont care about his customer
cusomuer care or who cares?
Dear Customer,
Thank you for using iChoose.in to recharge your Tata service. We confirm that your payment has been successfully received and recharge request has been processed.
Your transaction details are as follows:
transaction ID: I[protected]
mobile no/ subscriber ID: [protected]
amount: 2001.00
date-time:[protected]:00:35 PM
status: payment success
Please note this request has been processed by RechargeItNow.com. For any payment related issue, you may click “Support” button on https://www.RechargeItNow.com/ichoose/ichooseSupport.jsp and log your support ticket.
In case there is a failure during recharge for some reason, your payment deducted will be refunded back to the same account on reconciliation. In such cases, bank would normally take up to 7 days to credit the balance to your account, a mail confirmation will be sent to you when a refund is initiated.
Your credentials for access are:
user ID: [protected]@yahoo.com
password: [protected]
For all recharge related issues or any other query you may contact Tata Indicom Customer Support by clicking help section on IChoose.in and selecting e-recharge or contact Tata Indicom Customer Support from your mobile.
Thanks Again
Wish you happy recharging.
Team RechargeItNow.com