[Resolved] Telebrands — replacement of product | |
Hi, Made order of nicer dicer (order no.[protected] on 1-Sep-08 received after 20 days (tat is 10 days) to Pune from Mumbai. After 1 month product stopped working, made compalint and was suggested to return it as telebrands will send the new product after 6 days time. Sent product thru courier on 1-Nov-08 and it was delivered on 3-Nov-08, tried to contact customer service but they didnt have any info for the product, then after many calls on 7-Nov-08 got to know that it was in their store and got information on 6-Nov-08 only. When asked that when will I get the replaced product back was told that it'll be delivered on 14-Nov-08, then called up again after gap of 2 days and asked if its been despatched I was told that I'll get it by 17-Nov-08. I asked to talk to the Manager as received wrong info everytime and was told that I'll receive call today at 3:30 pm (today), but didnt receive any. Then called up customer service again (now its my 12th call since I sent my product back) and then was told that its not in the stock so will receive by 21-Nov-08. I told them that I'm leaving Pune town by 21-Nov-08 forever so not possible to collect the product, they said will put a note regarding the same, but till now I havent received any positive response for the same. Request you to please highlight this so that no other person will fall into prey for telebrands and nobody in customer service is well informed and they just extract money from the customer's pockets without their satisfaction. Thanks, Roopali Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 11 Comments | |
Comments
thank you. i was also planning to buy Nicer Dicer from Telebrands. but after seeing your comments
on the net, i have finally dropped it.
Tks n Rgds
USHA
on the net, i have finally dropped it.
Tks n Rgds
USHA
thanks for the feedback .. i was about to place the order.. just wanted to see the reviews about the produce.. its very useful
thx
nimmi
thx
nimmi
Now a days these products have made life miserable! They show us as if we don't have to eat! My wife was about to buy but after seeing this we have dropped the idea.
I once again thank you all for your feedback.
Mundle
I once again thank you all for your feedback.
Mundle
On supply bill telephone no one lifting. we purchased on 26.02.2009. we used only two days after due to blade come out. It is idole. After making complaint there is no support to take care.
It is not woking as per their demo shown on TV.
It is not woking as per their demo shown on TV.
I was about to buy one..i guess i must not ...Thanks
I recently tried to purchase an item. I was asked to buy 5 different items some of which were 12 times the price of the item I isitially sought to purchase. When I tried to cancel, the automated service entity hung up.
Telebrands — Non delivery after making payment in full
I had placed an order for a "Nicer Dicer" on the 26th of April 2009.My order number is 164544.
It is now nearly two months and I have not received the product till
date. I was informed that I would receive the product after 15 days
while placing the order.The payment of Rs 2094.00 has been made by
credit card on the 28th of April at 2:35 pm and has been credited to
your Account.
I have made several calls to your customer support desk but did not
get any proper reply from them regarding this delay.
Hi There,
I understand how you feel.
I ordered a product as they were delaying, Hence I cancelled. They assured me that my credit card will not be charged.
But, I was wrong. I was charged and the worst thing is I did not receive my product nor money back.
Several calls made and no answer. If answered they were very rude and did not want to hear me out.
I need to do a complain not sure, how or where. Felling terrible.
Regards,
Maruf
I understand how you feel.
I ordered a product as they were delaying, Hence I cancelled. They assured me that my credit card will not be charged.
But, I was wrong. I was charged and the worst thing is I did not receive my product nor money back.
Several calls made and no answer. If answered they were very rude and did not want to hear me out.
I need to do a complain not sure, how or where. Felling terrible.
Regards,
Maruf
I have ordered set of ALUMA Wallet on 26th. October. Today[protected], eleventh day after getting my order No.2091609 dated[protected]. Since I was not getting any information on the delivery of my assigned order No. from Post Office, tried to request for updating my consignment.
For the purpose I have contacted through [protected] at 06 pm.[protected], the receiver directed to contact customer care through [protected]. Tried to contact many times right after the direction, but never get response though the line was through.
Can anyone give me the right direction?
My contact No.is ([protected]) or
Email me at www.[protected]@ymail.com
For the purpose I have contacted through [protected] at 06 pm.[protected], the receiver directed to contact customer care through [protected]. Tried to contact many times right after the direction, but never get response though the line was through.
Can anyone give me the right direction?
My contact No.is ([protected]) or
Email me at www.[protected]@ymail.com
Thank You for providing me the info regarding the Nicer Dicer issue as I too was planning to buy it now and went on search and accidentaly I read your useful message.
Now it is difficult to trust such irresponsible authorities.
Thx
ramya