[Resolved]  Telebrands — Easy Sew Machine settlement not done even after 6 months

Address:

Hyderabad, Andhra Pradesh

Hi,

I paid the full amount to buy Easy Sew Machine through credit card, but I received a wrong one. After discussion with the customer care, I was told to send it back to telebrands and I was promised that telebrands will send the credit note for the same ASAP.
But it has been 6 months and I have not received anything from them. I have talked so many times to their officer over the phone and have spent a large amount on telephone bill. So far the have been telling me that they will soon send the credit note but in vain.

Can I file a legal case against telebrands?

Thanks,
Chandrashekhar