The Mahanagar Gas Ltd. — Dubious Billing

Address:

Mumbai City, Maharashtra

Dear Sir,
This is to bring to your kind attention that I have been billed excessively for the month of December 2010. My Bill Amt. is Rs.4,562.

I am a Senior Citizen and am very well aware of the consumption / usage of gas for my household purposes / daily chores. The billing for the preceding months is a testimony to the above stated fact.

I am not in a position to pay such an exorbitant amount that rightfully and genuinely doesn’t belong to me.

I am not interested in the rectification being done in the next bill wherein the units will be reversed & accordingly rectified bill shall be generated & dispatched subsequently as per my billing cycle. I will not be paying the requisite amount as being a senior citizen I am not in a position to do so. Besides the said bill doesn’t belong to me.

It was clearly communicated to me by your customer care staff that within a week’s time duly rectified bill will be despatched at my address. I have not yet received the same. I reaffirm that I will not be hesitant even remotely to discontinue my connection with you if you don’t send me the proper rectified bill.

Due to gross negligence on your part you have send us an inflated bill for Rs.4,562. I request you to cancel the present bill and send us the rectified bill immediately to enable us to pay the rectified amount before the due date i.e. 24/01/2011.

Again I would also like to point out that nobody from your side had turned up for meter reading for the last so many months.

Thus, I being a Senior citizen should not be punished for no fault of mine.

Please treat this matter as MOST URGENT.My average bill in the past has merely been in the range of Rs.250-400 or so.

My Details:
Name: Vasantha Ramachandran
Tel. No.[protected]
CA:[protected]
Bill Group:MCO10843
Bill No.[protected]
Bill For: December 2010
Bill Dated: 08/12/2010
BP: [protected]
Amt. Due: Rs.4,562

Regards,
Vasantha Ramachandran