[Resolved]  The Mobile Store — Problem in Swipe M/c

I buy cell on 2nd Feb 2009 (Sony Ericsson K810i ) from Mobile store
Santacruz (E) Mumbai. of Rs 11039. That time I was having only 10000 cash
so for balance amt I swipe my SBI ATM card but due to some problem in your
swipe machine that transaction was not processed. So I paid balance amt by
cash from my brother.After 2 months I come to know that my A/c get debited
by Rs 1039 & I made double payment.

I show this thing to the branch head & concern persons of Santacruz Branch
of your chain. But there ppl didn't give me proper reply so I went to bank
but they told we didn't received any credit entry against this debit.

And from last 7-8 months I m struggling for this money. Your santacruz
Branch staff mainly Manish Motte (who swipe the card) & Sachin (Branch
Head ) not giving me proper reply .


Is this your policy & approach towards customer ??

This is last option I found so that corporate should come to know what
exactly going on & how you can harass your customer.