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Mobile Handsets
The Mobile Store

The Mobile Store — Extremely Fraudulent

I had recently placed an order for HTC Touch2 on 22nd Feb'10. I'v waited over 3 weeks now. I called thier executives yesterday and they told me i'll get a call today . . .however nothing of that sort happened . .and when i called today they said i'll get a call tomorrow .. what sort of behaviour is this? i haven't recieved my handset!
After promising me yesterday that it'll be delivered today, they called and said that they have no stock , then they said the piece is open and faulty.
All the time they keep saying '..we understand' . . well then do something abt it!
Now they're sayin take some other handset, what the hell? who are you to tell me that! I asked for an immediate refund to which the representatives said it'll take upto 14 days to refund . i beared 2 weeks of frustration for nothing! i want to take legal action against the company.


Please tell help me out.
This was my worst shopping experience!
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Purchased a Nokia 5800 from The Mobile Store, ECR Road, Thiruvanmiyur, Chennai. The new mobile having color patch in the screen this has been identified and informed the store by next day .They are not ready to replace me with the same color mobile since the color (Black ) I chose is having high demand and they need to pull the undemanding color that in stock with there for long time. Please don’t go to “The Moble Store” for new mobiles if you expecting a service.
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I have purchased a Samsung E1410 handset from the mobile store (TMS); order number[protected] on 20th of May 2010. Till today neither I have received my product nor I am getting any certain reply from the TMS people. Whenver I call up their customer care either the server is down or they would register a complaint and would not go ahead to do anything for it.

This is a height of negligence and it only shows their poor management and unable to tackle things.

I seriously advise people not to purchase any item from them online since these people are cheats and do not have integrity to deliver that they promise...

"Pathetic Service"
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    The Mobile Store Phone
    1860-267-6767
    1800-425-6363
    1800-209-6363
    The Mobile Store Address
    Unit #501 & 502, Kohinoor City, Kirol Road, Off L.B.S Marg Kurla (W), Mumbai, Maharashtra, India - 400 070
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