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[Resolved]  The Mobile Store, Essar — Cheats - Mobile Store

Dear Readers, This is to inform all of you that the famous THE MOBILE STORE, which is one of the leading Mobile Dealers, is a scam. They cheat people. They cheated me for Rs. 5000.00 and more.
Details : On the 8th of August 2007, I, by Devil's Deed, walked into the The Mobile Store showroom in Nelson Manickam Road, Choolaimedu, Chennai 600094l to buy a mobile. I asked for / preffered a SAMSUNG with Cam and Mp3 facility with budget within 6-7k. I am a middle class man .

And this was my first new and costly mobile ... Imagine my pain and agony. I am a very simple man working in a BPO. Money is not sea water to me.

The sales girl in TH E MOBILE STORE, showed, demonstrated a FLY 2040 L mobile which was really slim and attractive. It was like an i pod. very cute. I tried to push it away and take my Samsung other renowned companies.

THE MOBILE STORE finally made me purchase that "good for nothing, damn, local and bazaaru piece " of Mobile Phone.

I purchased and spent 2 happy and proud months. It was admired by everyone who saw it.

Next 2 months, my mobile went off. One fine evening I could not even receive an important call from my office. I took it to the same showroom. The guys there assured they 'd take care as it had warranty. Two days later I get a call from Service Station that the mobile has got liquid/ water damage.

"I cover and safeguard my mobile, (even the old ones) as carefully as I dont even care that much for myself."

Service Centre said the Mother Board expired which would cost 90% of the cost of mobile. Alas. Nothing can be done.

Just imagine my pain, embarassment, agony and loss. I was pissed off. Then I took it to a local service station in the same Nelson Manickam Road. I talked to the technician, who made me believe on him. I pleaded him to rescue my mobile.

Two days later, I got a call from him . He said, Mobile is ready . Come and get it. Bill : Rs. 350.00 . !!! I didnt care for it, though it is a big money for me to spend on a brand new mobile just 2 months after purchase.

The technician said "There;s no liquid or water damage. It is only the Manufacture Fault. The jockeys have been adjusted and you have to make light use hereon. No Assurance. If handled with care, it may run good for a year."

I got my life back. Now, the piece may be defective I agree. But the MOBILE STORE and the Service Station CHEATED and DECEIVED me in order to hide and safeguard themselves for their defective product which has a manufacturing fault.

Scoundrals MOBILE STORE.

Next Battery. They gave only 6 months warranty for battery . I agree. I never used mob too much also. But the 7th month, the battery went down. It doesnt even stand for half a day. and hardly 40 mins talktime.

I asked them if they can cover the battery under warranty. They gave me a smiling 'NO' .
I asked them to get me a battery for price. They said I 've to go in search of the service station for a battery for the FLY.

If these urine-drinkers cant even get me a battery, why the F do they sell me a phone in a showroom which is to be sold in China or Burma Bazaar on footpath.

MOBILE STORE Cheats. People beware...

With tears and pains

Kumar. S
[protected]
[protected]@hotmail.com

P.S. I've all documents to prove whatever I have said here
Complaint marked as Resolved Aug 14, 2020
Complaint comments  1 CommentShareTweet

Comments

I do have a Fly2040i Mobile and its battery lasts not more than 12 hrs ( after 4 months of purchase). Its not worth investing in Fly mobile . We in India should have a mechanism wherein mobiles not conforming to our IS standards should not be allowed to be marketed, else it will be a dumping ground for all the unwanted, useless products of the 1st world.

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    The Mobile Store Phone
    1860-267-6767
    1800-425-6363
    1800-209-6363
    The Mobile Store Address
    Unit #501 & 502, Kohinoor City, Kirol Road, Off L.B.S Marg Kurla (W), Mumbai, Maharashtra, India - 400 070