The Mobile Store — Poor Service | |||
I have purchased Samsung Mobile 3530 on 06.06.2011 from The Mobile Store located Opp. shri Ram Petrol Pump, Adajan, Surat. Along with the mobile i also purchased the IDEA Sim and submitted necessary documents. After 2 days my IDEA Sim was not working due to non submission of documets by the store to the IDEA operator. I have informed very ofter (approx. 20-25 times) to the store to submit the same at the earliest and resolve my query. Each time the concerned person told that your sim will be operative after few time, but till date on 16.06.2011 my sim is not working and now the mobile store person is asking for anothe documets. I dont know how they are functioning and treating their customers. Very Bad Experience. Was this information helpful? | |||
 2 Comments | |||
Comments
I read the response from IDEA operator. Its very nice but my complaint was against the service of The mobile Store who are very lazy and irresponsible people for giving after sales services. I also told them your bad service forced me to complaint in consumer forum. But they very rudely said whatever you want, you do we dont bother about the complaint. I was shocked and after considering their response i have made complaint. Otherwise i have no intension to portrait bad image of the store.
Reply
Dear recipient I have purchased the iphone 4s on 6 sept 2014 from mobile store located @ C G road Ahmedabad.to start with that since i am new to iphone and since it was late in the night they told me to visit tommorrow for th
e basic functions. I visited today as
per their convinience and met Mr puran singh the store manager he told me that i dont know about the apple i phone and when i told him that pls tell me about the functions then he speak to me very rudely .Infact when i first visited his attitute does not reflect that of cooperative. He was making mockery of me was asking that i know how to use the camera.If he does not know cant he say politely and if the store manager behaves in this way then one can think of his junior level. I will not recommend anybody to shop from mobile store. My problem has still not been solved
[protected]
e basic functions. I visited today as
per their convinience and met Mr puran singh the store manager he told me that i dont know about the apple i phone and when i told him that pls tell me about the functions then he speak to me very rudely .Infact when i first visited his attitute does not reflect that of cooperative. He was making mockery of me was asking that i know how to use the camera.If he does not know cant he say politely and if the store manager behaves in this way then one can think of his junior level. I will not recommend anybody to shop from mobile store. My problem has still not been solved
[protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
36%
Complaints
489
Pending
0
Resolved
175
1860-267-6767
1800-425-6363
1800-209-6363
Unit #501 & 502, Kohinoor City, Kirol Road, Off L.B.S Marg Kurla (W), Mumbai, Maharashtra, India - 400 070
View all The Mobile Store contact information