[Resolved]  The Mobile Store — ORDER NOT DELIVERED

Address:

Kerala

I ORDERED AN LG OPTIMUS PRO FROM http://www.themobilestore.in/ ON THE 6th OF MAY 2011 AND PAID FOR IT USING MY DEBIT CARD.
AS OF MAY 31st THE PRODUCT HASN'T EVEN BEEN SHIPPED BY THEM. I RECEIVED A TRACKING CODE FROM THEM ON 16th OF MAY SAYING THAT THE ORDER HAD BEEN SHIPPED BY AFL COURIER BUT THE TRACKING CODE SHOWED THAT IT HAD BEEN SEND BACK AS THEY DIDN'T SERVICE KOCHI.ON GETTING IN TOUCH WITH CC THEY TOLD ME THAT IT HAD BEEN SEND AGAIN USING INDIA POST.ON ASKING FORA TRACKING CODE THEY REFUSED TO GIVE ME ANY,SHOWING THAT THEY HAVE NOT EVEN SEND IT.
EVERY TIME I GET IN TOUCH WITH CUSTOMER SERVICE THEY GIVE ME DIFFERENT RESPONSES,ONCE EVEN TELLING ME THAT IT HAS ALREADY BEEN DELIVERED. THEY PROMISE TO GET BACK TO ME, BUT NEVER DO.EVERY MAIL I SEND TO CUSTOMER CARE BOUNCES BACK.