The Mobile Store — False handset sales

Address:

Udaipur, Rajasthan

I have purchased a NOKIA E63 handset from your udaipur THE MOMBILE STORE dated 11/08/2010. The Wi Fi Services of this handset did not working from the begning but the store encharges told me the handset has no probelm and this service will work within few hour but that services would not start.

Next day That handset i was submitted to the mobile store and they tried till 3 hours. but that services was not start.
Next day I was took this handset to nokia care and told them about all incident. they check this handset upto 2 hour and they restore the software of it. meanwhile this handset become dead at nokia care and it was not even operable. They said to me that this handset have performace / usability failure.

Than i submit this handsetto the vender (THE MOBILE STORE BAPU BAZAR) after taking the receiving of the HANDSET with the confirmation and assurance of replacement from MR. RAVI SHARMA ( Rajasthan Head , The mobile store ) . Due to unavailability of basic services of the NOKIA E63 the mobile (PRODUCT) has breached the sale contarct.
Now The local store is not ready to replace.
Kindly do needful to replace the product