[Resolved]  The Mobile Store / Virgin Mobile — The Mobile Store and Virgin are both Cheaters

Virgin Mobile — The Mobile Store and Virgin are both Cheaters

With due repect I am writing this complain to inform that on 26/10/2008 I
got a new CDMA connection worth Rs 2999/-, bearing the number +91
[protected], from Virgin Mobile towards 50p/min STD plan, from Mobile
Store,
Kashimira Road. On discussing about various conditions applicable towards
my
tariff charges the retailer told that, on making a STD call, on a daily
basis, I would be charged Rs 1.50/min for first 3 mins and thenceforth I'd
be charged 50 paise, but later on I was shocked to know that the plan was
applicable for just 30 mins a day and when I went to the retailer to
clarify
about the authenticity of what he stated, the retailer accepted that he
was
unaware of the plan and he had given a wrong information. In response to
which I returned the connection asking for the refund of money however,
the
retailer blankly declined saying the amount paid was not refundable. I
thenceforth demand for the re-imbursement of the amount paid towards. I
want
to re-instate strongly that I wouldn't be paying for mistakes from your
end.
Even the virgin mobile representative who was dealing with the Mobile
store said me that he had not informed the retailer about the plan. Please
let me also clarify that i went there to purchase some other mobile but on
way they convinced me giving the false promises. I also demand some
compensation to be paid in lieu of the problems i faced. Therefore I am
looking forward for your indulgence in the same.
Waiting in agitation
Dilip Kumar
[protected]

The Mobile Store — The Mobile Store and Virgin are both Cheaters

With due repect I am writing this complain to inform that on 26/10/2008 I
got a new CDMA connection worth Rs 2999/-, bearing the number +91
[protected], from Virgin Mobile towards 50p/min STD plan, from Mobile
Store,
Kashimira Road. On discussing about various conditions applicable towards
my
tariff charges the retailer told that, on making a STD call, on a daily
basis, I would be charged Rs 1.50/min for first 3 mins and thenceforth I'd
be charged 50 paise, but later on I was shocked to know that the plan was
applicable for just 30 mins a day and when I went to the retailer to
clarify
about the authenticity of what he stated, the retailer accepted that he
was
unaware of the plan and he had given a wrong information. In response to
which I returned the connection asking for the refund of money however,
the
retailer blankly declined saying the amount paid was not refundable. I
thenceforth demand for the re-imbursement of the amount paid towards. I
want
to re-instate strongly that I wouldn't be paying for mistakes from your
end.
Even the virgin mobile representative who was dealing with the Mobile
store said me that he had not informed the retailer about the plan. Please
let me also clarify that i went there to purchase some other mobile but on
way they convinced me giving the false promises. I also demand some
compensation to be paid in lieu of the problems i faced. Therefore I am
looking forward for your indulgence in the same.
Waiting in agitation
Dilip Kumar
[protected]

With due repect I am writing this complain to inform that on 26/10/2008 I
got a new CDMA connection worth Rs 2999/-, bearing the number +91
[protected], from Virgin Mobile towards 50p/min STD plan, from Mobile
Store,
Kashimira Road. On discussing about various conditions applicable towards
my
tariff charges the retailer told that, on making a STD call, on a daily
basis, I would be charged Rs 1.50/min for first 3 mins and thenceforth I'd
be charged 50 paise, but later on I was shocked to know that the plan was
applicable for just 30 mins a day and when I went to the retailer to
clarify
about the authenticity of what he stated, the retailer accepted that he
was
unaware of the plan and he had given a wrong information. In response to
which I returned the connection asking for the refund of money however,
the
retailer blankly declined saying the amount paid was not refundable. I
thenceforth demand for the re-imbursement of the amount paid towards. I
want
to re-instate strongly that I wouldn't be paying for mistakes from your
end.
Even the virgin mobile representative who was dealing with the Mobile
store said me that he had not informed the retailer about the plan. Please
let me also clarify that i went there to purchase some other mobile but on
way they convinced me giving the false promises. I also demand some
compensation to be paid in lieu of the problems i faced. Therefore I am
looking forward for your indulgence in the same.
Waiting in agitation
Dilip Kumar
Mobile [protected]

Very true. Virgin Mobiles is cheating people with deceiving advertisement in there website. It just mentions 50 paise per mins but hides info. Virgin mobile is not recommended for STD users. So be very careful before taking this connection.

hi i want more offers in virgin mobile at low costs. could you pls send me the details to my mail i.d.

virgin mobile has put a caller tone in my wife's mobile without her consent and charging 30 rs every month. their consumer compalints section is everytime busy. so we are able to lodge a complaint also.

I AM NOT SATISFYED IN YOUR VIRGIN MOBILE.MY STD CALL RATE IS 1 RS.PAR MINIT.BUT MY RETALAR TELL ME YOUR STD CALL RATE IS FIRST THREE MINIT 1.50 PAR MINIT AFTER 50 PAIS PAR MINIT IN 30 MINIT.SO WHY MY CALL RATE IS 1 RS.PAR MINIT.
PLEASE CALL ME MY NUMBER [protected]
MY NAME RAMAN SINGH

Dear Sir, We want open a new virgin mobile sotre in sirsa District from Haryana INDIA. Please we requested to you that please send your Requirement for purpose of opening new store. your Condition's, Space requirement's, and Rule of your Business or Company. Thanks Our Address are Sonu Goel, S/o Sh. Subhash Chander Goel, Sonu Cossemetics and Moble store, Rori Bazar, Jamnakan Street, SIRSA-125055 Haryana INDIA My Mob No. are[protected], [protected] Our Shop are minimum size are 20''x30' On Main Bazar and Main Market in Our District.

Yes, my brother and I had to face the same problem. The people of virgin mobile are literally cheating the people with wrong information.

Yes, my brother and I had to face the same problem. The people of virgin mobile are literally cheating the people with wrong information. They stopped my incoming and outgoing service to my virgin mobile without informing me.

I purchased virgin mobile on 2nd January, 2009. It was activated soon after my shopping. But they suddenly stopped outgoing service on my mobile on 9th January, 2009 without informing me the reason. They the people from the mobile store called me on 10th January evening and informed me that my house alottment letter has been rejected. 10th was Saturday off day in my office. Then they stopped incoming service to my mobile from 11th January morning. I immediately produced the residential certificate from my office (Defence) at 11.15 a.m. on 12th January. They assured me that it will be activated in the night of the same day. But still I am suffring from the problem. Today is 15th January. No number is working, even customer service not working from my mobile. Total service is barred. The retailer told me that they would be sending the document in the afternoon and that will be activated within 48 hours. But still it was not activated. Whenever I am calling, from others' mobile, customer care they are saying that the document has not been reached, so they cannot activate the connection. Now I am trapped in between the retailer and the virgin service provider.I have taken one more residential certificate from a scientist. I have forwarded the scanned copy of my residential certificate with an e-mail. But still no effective action has been taken for the service in my mobile as per their requirement mentioned in their portfolio. It is my sincere request to activate the connection.

I purchased virgin mobile on 2nd January, 2009. It was activated soon after my shopping. But they suddenly stopped outgoing service on my mobile on 9th January, 2009 without informing me the reason. They the people from the mobile store called me on 10th January evening and informed me that my house alottment letter has been rejected. 10th was Saturday off day in my office. Then they stopped incoming service to my mobile from 11th January morning. I immediately produced the residential certificate from my office (Defence) at 11.15 a.m. on 12th January. They assured me that it will be activated in the night of the same day. But still I am suffring from the problem. Today is 15th January. No number is working, even customer service not working from my mobile. Total service is barred. The retailer told me that they would be sending the document in the afternoon and that will be activated within 48 hours. But still it was not activated. Whenever I am calling, from others' mobile, customer care they are saying that the document has not been reached, so they cannot activate the connection. Now I am trapped in between the retailer and the virgin service provider.I have taken one more residential certificate from a scientist. I have forwarded the scanned copy of my residential certificate with an e-mail: [protected]@virginmobile.in. But still no effective action has been taken for the service inh my mobile as per their requirement mentioned in their portfolio. It is my sincere request to activate the connection. I have tried to call the number:[protected] which was displayed in the link: http://www.virginmobile.in/contact.html. The phone was ringing, but no one picked up. I am very badly fade up with their service and I feel they are cheating the customer. I request NGO to take action against them.
After I purchased the mobile the following incident took place:
On discussing about various conditions applicable towards
my
tariff charges the retailer told that, on making a STD call, on a daily
basis, I would be charged Rs 1.50/min for first 3 mins and thenceforth I'd
be charged 50 paise, but later on I was shocked to know that the plan was
applicable for just 30 mins a day and when I went to the retailer to
clarify about the authenticity of what he stated, the retailer accepted that he
was unaware of the plan and he had given a wrong information. In response to
which I returned the connection asking for the refund of money however,
the retailer blankly declined saying the amount paid was not refundable. I
thenceforth demand for the re-imbursement of the amount paid towards. I
want to re-instate strongly that I wouldn't be paying for mistakes from your
end. Even the virgin mobile representative who was dealing with the Mobile
store said me that he had not informed the retailer about the plan.
I request to take immediate action against " The Mobile store at Ambernath" and the Virgin Mobile.

Mridula Biswas
Ambernath, Mumbai

hi i am sachin from julana jind haryana i want to buy a virgin mobile but there is no store in our area.

Totally agree with you

am using virgin slide phone. the problem is when reject any one call the mobile automatically sending one message to who ever called me. but for that message charge will be deducting...In my message settings---->general-------->edit sms on call reject in that there is no option for enable or disable... now i dont want to send message on call reject...how i can i solve this problem...pls inform me