[Resolved]  The Mobile Store — Old mobile sold at the rate of new mobile in a sealed packet

Address:

West Bengal

I had purchased Samsung GT – B5722 (product description- [protected])Duos from The Mobile store at Kolkata – at Spencer’s out let at Avishar Shopping complex at Kalikapur on 30th July’ 10 invoice WB/ 46697. On 15th Aug I discovered that there are around 64 pictures which was already stored in the memory card which are of old dates before the set was purchased. Further after verification we found that there was 2 labels sealed above each other on the box. The most important thing I discovered that no MRP and date of manufacturing was mentioned or printed on the box. When I contacted the shop where I had purchased the set, the simply refused to take any action or lodge a complaint as it was more than 2 days of purchase. But the question is how come a new sealed pack can contain an old used mobile/memory card containing lots of personal photographs. Usually, we don’t expect such a good brand of product sold at such a reputed store sell old products at the new cost. Another thing how can such a reputed store sell a branded product without MRP printed at it. The mobile didn't had any protection skin on the screen.

Regards,
Ranjeet Krishna
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