[Resolved]  The South Indian Bank Ltd (Sib), Indiranagar, Bangalore — Date on the Cheque

My wife and myself are account holders of The South Indian Bank (SIB), Indiranagar, Bangalore. A couple of months back I deposited an HDFC cheque to my wife’s account and by mistake I did not put a date on it. The next day they sent it for collection and it was returned. I got this information from HDFC, not from SIB. I called SIB and talked to them and they were not even aware of that. I told them I would drop in the bank and put the date. When they got to know it a SIB employee without informing me put a date on the cheque and sent it for collection again. This time it was bounced.

I went to complain about this to the manager (not mentioning his name) and he was not at all listening to my grievance. He was just justifying what they did and the he was embarrassing me saying “if you don’t have money don’t issue cheque”. He was asking me “if I tell, you have written the date on it what will you do?”. I was shocked by hearing this from a senior manager. My intention was to put a post date and when I told this to the manager he was affirming me that no banks including SIB would accept post dated cheques. However the irony was that I struck of the date (written by SIB employee) and put a post date and presented the cheque there again.

From the beginning of the conversation he was telling me the bank has the right to write date on the cheque. If they have the right they should have curtsey to inform me before writing something on it.

He behaved like this just because I don’t have lakhs in my account (not an important customer).