[Resolved]  Ticket Genie — Ticket Refund



Has anyone been refunded for the tickets bought online at www.ticketgenie.in for the semifinals of DLF IPL 2010 that was shifted from Bangalore to Mumbai?

They sent a mail saying that those patrons who bought the tickets online and have not yet redeemed it for hard tickets will get the refund in 10-15 days (See mail below sent by them) and they have not yet refunded my money.

I wish to call on people who are facing a similar situation so that we can get together and work out options to get our monies back from these fraud guys.

Do contact me if you wish to join me in fighting for your money.

The mail sent by them is below:-
Dear Customers

The Indian Premier League (IPL) has announced that the semi finals of DLF IPL 2010 have been moved from Bangalore to Navi Mumbai. The decision was made following security incidents at M.Chinnaswamy Stadium, Bangalore on 17th April during match between the Royal Challengers Bangalore and Mumbai Indians

For all our esteemed customers, who booked the tickets through us will be refunded through the same mode of purchases.

Please note the following:

1) Customers, who have already collected the hard tickets from the E-Ticket redemption counter, need to return the tickets at the E-Ticket redemption counter and take acknowledgement for processing the refund.

2) For customers who opted courier, we have dispatched the tickets to the respective addresses all are requested to return the tickets for us to process the refund.
3) Customers who have not redeemed the E-Tickets for hard ticket need not do anything, they will get the refund.
4) Counter No.9 at the Chinnaswamy Stadium will be open from 10.30 AM to 6.30 PM from Tuesday 20th April to Saturday 24th April 2010.
5) Online refund process will take 10-15 days.

We regret the inconvenience caused to you in this regard

For Ticketgenie India Pvt. Ltd.

Lets do something about this. I am anyways planning to send them a notice. However if a collective group of people send a notice it will be very hard for them to ignore and they will have to respond.

Reply to this if interested or to my email ID below.

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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 


IPL 3 ticket — Ticketgenie fraud by not refunding the amount

I have booked 2 ticket for the match on 27th March 10, and match was preponed later due to some problem, they were asked me to confirm for the refund of the amount. I confirmed for the refund of the amount.
Any attempts to contact TicketGenie are fruitless. There is no repsonse on their contact nos. [protected] or their customer support no.[protected]. There is no response to e-mails sent to [protected]@ticketgenie.in and [protected]@ticketgenie.in.. Please help, details of the booking mentioned below.

Name: Yogesh bhat
Transaction Number: 127559:118921, 118922
Date of Booking: 6th March 2010
Denomination:Royal Challenge -"D"stand
Number of tickets booked: 2 seats
Amount :RS 2200

ticketgenie pvt ltd — refund of ticket amount -semifinal shifted to mumbai from bangalore

I had booked tickets for IPL semifinal matches at Bengaluru.
these schedules were shifted to Mumbai.
although tickets were blocked during april 2010 through payment by credit card, i am yet to get the refund.
we have not collected the tickets.
kinldy see that refunds are made at the earliest.
jairam r rao

Ticketgenie — Refund of IPL 2010 Semi Finals

Anyone knows who to contact to get my refund for 2010 semifinal tickets. I have tried to call Bangalore office at the number[protected] but its keep coming busy for several days. I have sent them many emails but no reply. Please help me with contact details of this company since it feels like a fraud case by this company not providing the refund. - Sanjay
I am having the same issue - please send me a mail to [protected]@gmail.com, we can take a joint action against this fraudlent company

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