[Resolved] Ticket Genie — non payment of refund amount | |||
I tried to purchase tickets for Hockey world cup matches 2010 through my credit card. But the transaction got failed. The first attempt was through ICICI card and then I tried with CITIBANK card. After several attempts I managed to get refund against my CITIBANK Card, but ICICI card payment is still pending from Ticket Genie. Its almost 3 months I have been trying their mail id and customer care number. But hardly get response. when got I provided them all the details required by them including the bank transaction number to trace the unsuccessful transaction. But refund was done only for CITIBANK crad. For past few months i am agian trying to get in touch with them for ICICI bank transaction but unable to do so. I dont know what the reason of delay and type of service the organisation is providing to their customers. The following is the details of transaction: 1. Match Details : India vs Spain, Rs 100 ticket (general stand), Total no.: 4 tickets, Total amount deducted - Rs 400. Date: 03.03.10 (unsuccessful transactions through CITIBANK Credit Card) 2. Time of Booking - After mid day, cant properly remember Gateway used: For ICICI credit card- ICICI bank gateway Authorization ID's - For ICICI Bank - 368462 Email id used: [protected]@gmail.com I hope some action will be taken care of by ticket genie on this regard on urgent basis. Also attaching the screen shot of mail conforming the unsuccessfull transaction. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
Comments
NON PAYMENT OF REFUND MONEY OF THE METTALICA CONCERT in DELHI.I had purchased 4 tkts for the concert The tkt nos are as follows Sl no 07507, 07508, 07509, 07510.Payments were made by credit card from J&K Bank Moving Secretariate Jammu J&K Since there was no concert the money is to be refunded I believe some people have received their money back I would like to know when our money will be refunded? Mrs Doley Barman.
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