[Resolved]  Ticketgenie.in — money lost and no tickets

I tried to book 2 tickets worth Rs.1100 each for Bangalore - Chennai match on march 23, 2010. I went to ticketgenie.in and made my selection and eventually completed my online credit card authorization for the cost of the tickets and after payment, the website did no take me back to ticketgenie.in for my ticket confirmation. I repeated this 3 times and no tickets were booked. When I checked my credit card statement, i had already lost Rs 6600. The call center number does not work and no one responds to my email. I dont know where to complaint. I called up the bank and they cannot do anything.
Please do something about this website or company as I am not the only one suffering.
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Aug 14, 2020
Complaint marked as Resolved 
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Hi All,
I have booked tickets for today's match ( 18th March ).I booked a total of 8 tickets.6 in 1st transaction and 2 in the 2nd transaction. My transaction numbers are 181909:60893, 60894, 60895, 60896, 60897, 60898, . and 206950:61451, 61452, . Yesterday i received a packet from Blue dart for the 1st transaction but it had only 5 tickets instead of 6.I called Blue Dart, who say that problem is from ticket genie's side.The Idiotic ticket genie people neither pick my call nor respond to the mail.The 2 tickets for the 2nd transaction have not come at all.I dont know what to do or whom to approach for the 3 ticket of mine.There is noone to help me out on this.
I have the same problem. Have'nt got the tickets for Bangalore/Chennai match yet.
If you're in Bangalore I would suggest you visit thier office once.

Address : Ticketgenie India Pvt. Ltd, 215 Bellary Road, Palace Orchards, Bangalore - 560080.
Same thing happened to me. Don't know what to do...:(

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