[Resolved]  Times Jobs. Com — Resume writing service

Address:

Bangalore, Karnataka

Dear Team,

I have taken resume writing and back ground verification services from Times jobs.com on November 29th 2011 that is for Rs 4350 and Rs 1450 . After one week that is on 05th December 2011 i was again told there was some issue in selection of code while selecting these services online hence i have to make the payment once again and they will be refunding this money along with a discount of Rs 250. As per their promise i have again made payment for Rs.4575 and Rs 1200.
After this i have waited for the refund till 15th of December 2011 however i didn't get the refund. Later i have decided to contact their executives who has promised me the refund and they have given me the date 24th of December but it didn't happen on 24th Dec once again i have decided to follow up and contacteed their executive and his manager i was told that there was some problem and refund didn't happen for few customers and they do refund once in 3 weeks and next scheduled refund is on 16th Jan 2012 and it will happen without any fail if it's fails they will pay Rs 100 per day as interest. But once agan it didn't happen and i tried to give a call to that executive and his manager but both of them are either not picking call or not available.
Since i couldn't reach their executives i have decided to call to their service center and on contacting them i was shocked to her that these executives were doing fraud to increase their business and they have terminated these people from service. On asking the refund i was told that it's your mistake and you need to take these services once again!!!
As you can make out times jobs new that thier executives have done a fraud and they have terminated them it means it's a mistake from their side and they should refund the money to their customer who was cheated. But instead they are asking me to take these services once again which is impossible to accept.Can you please let me know what action i should take to get my money back.

Thanks and Regards,
Prashanth


Now it's close to two months and i have not got these refunds.