| Address: | Chennai, Tamil Nadu |
This is to bring to your notice that I had bought Timex Intelligent Quartz Flyback Chronograph watch (model no.T2N700) on 11.06.2012 with a warranty period of a year from WATCH SQUARE,No.474,C.T.H. Road,Ambattur,Chennai-600053. it was working fine for a month and later the watch stopped working so i returned the watch to the above mentioned dealer who then assured me that the watch will be sent to the service centre of Timex watches in chennai and will either be replaced with a new watch or after repair in a fully functional state within 10 days. but after a hectic wait of more than 40 days they returned my watch which was serviced(during the service it is said that they broke the glass and was replaced with another one which now looks really awkward now). and i was out of station for a month during that period the same problem occured so i had to keep my watch safely in my laptop case, i returned back to india and found that minute hand was fallen off from the watch. so again i took the watch to same dealer and he told me back some technical thing saying i've broke some internal component and charged me Rs.1400/- and i argued him that how come if there is no external damage to watch which was brand new(is that timex durability??????). and he gave me mobile number of authorised service manager, i spoke with him and told exact scenario and he promised me that he will do his best. after another hectic wait of 12 days, i got my watch back on 02.11.2012. this time they have damaged the rear side and lot of scratches.I am very sorry to say that their service was not at all good and i got bad experience with the dealer and he was helpless too.. it's really disappointing in buying this watch which is not worth for my money which i paid, leading me in grief.
PLEASE HELP ME WITH THIS ISSUE....
and i am really sorry to say that buying this watch was the stupidest thing i ever made :( Was this information helpful? | 
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