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[Resolved]  Timex — New Watch stopped working Properly

Hi I Purchased Timex Watch Model RETROGRADE, Style Code: T2M430 from Maru time, Thane on 20th March 08. After Purchase I kept the same for Using on my Brothers Wedding day which was 28th March 08. But after put it ON I understand it was not working properly. Hence I took it to Maru Time and they gave back after some minor repair. But the Problem continued hence Gave the same Back to Maru time on 20th May 08 and they also sent it to Company. and As of Now i.e. 29th May 08 still it is not cam back from Company and Maru Time don't have any Confirm Date when it will be back after Repair. Please help.
Complaint marked as Resolved 2020-08-14 00:11:57
Complaint comments  8 CommentsShare0Tweet0

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Timex in my experience has apalling service and refused to give warranty on broken strap. The quality of these watches are uttter rubbish, similar to the extremely bad service. If you do not like hypertension or a heart attacke avoid Timex. I was told one month for repair strap, 400 baht to 800 baht even though it was under warranty. they changed strap with an incredibly cheap terrible looking cotton strap, completely different from the original. I warn you. From my experience I would not buy Timex in Thailand. The Timex company told me they have no straps left like the original. This company in my opinion is a company that clearly does not care, without ethic. My advice DO NOT BUY TIMEX. THEY DO NOT CARE ABOUT SERVICE OR HELPING CUSTOMERS.
I was told one month for service in Bangkok. I repeat I do not advise anyone to buy Timex. Absolute junk. My watches grey faded after a couple of months o[censored]se making it look filthy and dirty. In my opinion from my experience of purchase is absolute junk. How could something of such low quality be expensive. I could buy a watch 1/30th the price of this and would not get all the problems I have had with this watch. Timex a 20 baht watch selling for 3, 000 baht. That is my verdict. Check your warranty before you buy this junk. It may exclude many things. Save yourself the trouble and buy a 100 baht watch. It will be by far the better trouble free purchase. I really regret buying Timex.
Still no change from Timex THEY JUST DON'T CARE!

I would not buy Timex again EVER even when purchasing in the US. We have had the same pathetic experience with a women's heart rate monitor to help train for a triathlon. First one replaced under warranty after considerable effort, then the replacement had the same problem and they refused to accept that it was their responsibility. The absolute lack of service, acknowledgment or even care from Timex was appalling.

Athletes should not consider this brand - they just don't care. And since this is the message they send to customers keep away from them!
Got crap service for the Triathlon/Ironman Timex I bought 3 days ago. Got a scratch on the face plate, I work in an office what could have been hard enough to scratch the face plate, I guess they're made of of egg whites, asked if they could do anything, the watch was 3 days old for crying out loud. Nope, sorry was the response I got. Now I'm not even sure it's water safe anymore what a waste of money. So, they scratch very easily, no service at all and they apparently don't keep on ticking.
I BOUGHT A IRON MAN AT WALMART. IT TOOK ON WATER FROM NORMAL HAND WASHINGS. TOOK IT BACK GOT ANOTHER SAME THING HAPPENED. THEY WOULD NOT TAKE IT BACK AGAIN. I BOUGHT ANOTHER AND IT TOOK ON WATER. I BOUGHT A CASIO AND THE BAND BROKE MY ARM OUT INTO A ITCH. WHATS UP WITH THIS JUNK?
I have on timex watch, They r many problem in this watch, the r buy sntrades shop, in bilimora.the watch r new new problem, i want to a new watch replace it.
my contact no is [protected]. call me,
they watch r 3100/- RS sol my problem.

Timex — about produt

sir,
i have recently purchased a timex water resistant stainless steel back no(svo2-y-u9). i have purchased it from a military canteen.But my watch steel has been destroyed due to sweating and i have shown it to timex show rooms that is present in my city but they didn,t given me any good response so i kindly request to tell me the solution of my problem
with regards,
do tell me ur reply to my mail id([protected]@gmail.com)

Timex — Sports Watch

I sent in my watch, 2 times for same problem. "Haert Rate" doesnt read correctly or fails to read. Now the watch is out of warranty. 5 months and Timex never fixed it. These repairs were back to back return and repair failures. Now what?

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