Timex Complaints & Reviews

I had ordered a Timex women's watch worth INR 5000. The order number is 7417, till date the order is not delivered and refund has not been initiated. The company customer care number remains unanswered and the complaint mails are also not replied.They are not willing to deliver the order or initiate the refund....

I had ordered a Timex women's watch worth INR 5000. The order is not delivered, ( the site says "order unfulfilled"). The company is neither initiating the refund. Their customer care number are not available and the complaint mails are unanswered...

Dear Timex team,

I have purchased the timex watch last year now the display has been blinking just i have talk with customer service they told there is no any solution to repair or replacement i have purchased the Model No:- TWTXW200T Rs. 5995/- this my loss. please do not sell then if there is no any after sales service is there.it is request you to do not cheat the customer by selling the faulty material.

please...

Purchased timex smart watch from vimaleshwar watch company
karwar on 27-10-21 and has failed within a month, handed over the same to dealer dec 28-2021, I have lost guaranty card and submitted the original receipt and the owner telephoned me on 26-2-22, visited shop on 3-3-22 but he was not ready to give it telling to pay 800rs charges, I told him to give me receipt and he replied nothing can be given, so the watch is in his shop pl...

I purchased a timex wrist watch having model No TWOOOU904-Y-65 in the year 2020 which is water resistant. There is a problem in using the wrist watch due to defects in making as there is no water resistant. Whenever I wear the watch in my wrist, water gets into the watch and makes invisible due to non water resistant. I have lot the bills and warranty card details. It is requested to details your rep to rectify / replacement of the defective...

I was purchase Timex Helix Hand band on 2 nd dec 2019 in My native Karad state Maharashtra With worth of Rs.1495 but after using 10 days hand band screen touch is very hard to touch it on the menu even the band screen had many scratches. I wan't replacement or else money back because the shopkeeper is not ready to take back. I have bill with 2 year's Warranty....

Dear times team,

I have placed an order from timex website of the product name (Tw02hl15) which i have asked for is of rose pink with slive metal strap watch. I have received delivery on 20th of aug 2019. The watch details as follows;

Orders
Order # date ship to order total status
[protected] 8/12/19 ganesh sai meka ₹1, 345.00 complete

When i opened the package and checked it the...

Please note that I am a watch lover and critic and proudly possess almost all top brand watches of the world starting from Swatch, DW watches, Timberland, Movado, Tissot, Tag Heuer, Rolex etc.

I very enthusiastically bought my first Timex watch only after accidentally reading your Tag line on the web which says "Our quality is our promise. 100% authentic timepieces with service and warranty assurance" Which was very impressive...

Sir i bought a timex expedition watch from kanpur canteen in last may... It has date problem maine isko bombay k serive center pe diya thik karne k lie...
3 baar service centre s thik karaya but it still doing same problem.. Please do somthing i want to replace this watch... I didnot want this type of watch... So please replace it or fix it immediately...

I gave my timex watch for repair to timex menaka showroom to change battery. Cost me 500 bucks. Then after 1 month i found out the watch is lagging, so i pulled at the screw to adjust the time and the screw just came out entirely! I was horrified. This problem was’nt there when i gave it for repair. They damaged it! There was a 6 month service warranty so i gave it back for repair, and after constant calling and nagging they finally gave...

I took a timex clock A month did not happen and it got worse Water is going in it too My watch is locked I was upset with the timex watch In 10 days, there was a problem in the clock...

A wrist watch was given for repairing at your service center situated in shoppers stop bpk star building opp lig gurudwara ab road indore (M. P.) 452001 on 06/06/2018 from aatmic tiwari. The watch has following detaila
Trx no. 6030/101/168
Date of purchase : 24/08/2016
Sku :[protected]
Price : rs.9995
Under warrenty : yes
Problem : watch battery problem need to be checked
Complaint : we...

Today I purchased timex helix watch from timex ghanta ghar shop of Srinagar kashmir. He is the only authorised shop here. The prize tag was 2800/- and i payed full amount. On the same day when i reached home i checked the prize of that watch on net it was actually 2500/- and some were giving 50% discount on that. 300/- rupees he overcharged me and no discount. This is how they are cheating customers here. I request the executives of timex...

Dear timex :

I bought a watch at target last year that as of last week the band broke. The watch is a expedition wr100m. I have been in contact with customer services and after a week i have found out that the watch was discontinued and a new band can not be purchased. To me this is a disgrace on the part of time. I asked for credit towards a new watch and timex said no. I am stuck with purchasing another watch. Are you people...

I have purchased timex watch during jan 2017 from amazon india with one year manufacturer warranty. Watch stopped functioning during august 2017. Hence approached local authorized dealer who denied to consider the manufacturer warranty since it was not purchased from them.

Escalated this issue to seller who connected me with timex india service head; he redirected me to timex chennai service representative who finally agreed...

I had buy timex tw002e114 analog watch from flipkart in may 2017. But after 6 month watch stop working and when we gone for repairing as it is under warranty. Service center is saying watch is duplicate we are not responsible, seller is not authorized. Who will responsible for this as we buyed from flipkart if seller is not authorized why flipkart sell this.
Invoice is attached...

Dear timex,
I bought a good watch from delhi, from a good dealer of timex, then after a month i got transferred to pune. I was using this watching from past 8-9 months then suddenly its cronometer (Date) stopped working i went to the times dealer on paud road named pundole & sons. They kept my watch for almost a month and they returned it as it was and gave reason as the needle needs to be changed but it is not available in our stock...

I am chandrashekhar. Purchased a timex helix men wristwatch rs 2400. Is not working properly. It is getting stopped on regular basis, i have to tap it on top of watch for working. Servicing done 2 times after but same issue. Very very bad watch, disappointing.
Jothy watch, at latur maharashtra store person is arrogant. He is not capable of doing business.
Timex has to look into the matter of complaint as per subject. Plz respond...

I had bought a new timex watch online and had to adjust the metal strap length since it was too big.I visited the timex showroom at Pal Heights, Bhubaneswar, Odisha. However the sales person there said technician is not available, come after 20days or visit another branch which is 15kms farther.I had already travelled much far to get to this place and since it's located at a well known mall I had expected to get my services done.kindly look...

On 19th april i visited to the mall of amritsar (Punjab) for buying a watch for may wife on our marriage anniversary. There is a timex stall on the ground floor of the mall, the timex store display 20% discount on the all watches, i have selected a timex watch having mrp of rs 3000 placed on timex stand. I bought this watch in rs 2400 after 20% discount (3000-20%).

When i gifted this watch to my wife and she opened it and she...

Hello,
On 01st if November 2016 we have purchased a Timex watch from sector 12 Dwarka (retailer Name -.The collection) New Delhi. By mistake that watch bill has misplaced. Now retailer not ready to give duplicate bill and said we cannot
Repair that watch. Where on Timex website under Service policy they have clearly mention in absence of Cash memo/Invoice/ Guarantee card, MOA shall be considered. Now i want know what kind of...

Hi, my name is abhishek pawar from pune.
This complaint is about my timex watch which i purchased in october 2015 from pundole's shubh times, jm road, pune. From that day i have to take the watch to service center every month for repairing purpose. Every month watch gets stopped automatically every time they keep the watch for 6-7 days and then when i ask them what was the problem they just tell me that it was machine problem we have...

Dear sirs,

I am writing with the above reference.

I am shahzad siddiqui from new delhi and would like to inform you that i had purchased a wrist watch of timex value 7 thousand rupees from shopper stops at great india place, noida in 2011. The image of the same watch is attached herewith for your kind reference.

Since then i was using the same watch continuously. Some time before, the crown of...

Hi, myself ilu singh and i am purchasing a wrist watch from greater noida, Jagat farm from Sharma watch cetre and after some days there is some defect is created then i am going to again to the dealer and deposit my watch to him and he says after 15 days you will receive your watch from my counter but today is more than 1 month is gone and there is no returning of goods to me and provide no information about my goods....

From, Leelavathi S.K., 2-23/16 Maruthi Nagara Layout, Kulai Hosabettu, Mangalore 575019. Dear Sir/ Madam, I purchased a Timex watch model No.NA 33 on 18/02/2013. Within two months i.e on 03/04/2013, it stopped working. I gave the watch to Time Factory- Franchisee Pioneer Marketing at Door No. 14-2-102/3 Ground Floor., Manmit Arcade, Balmata Road, Mangalore 575001 for replacement. Instead of replacing the watch they sent it to Bangalore...

This is to bring to your notice that I had bought Timex Intelligent Quartz Flyback Chronograph watch (model no.T2N700) on 11.06.2012 with a warranty period of a year from WATCH SQUARE,No.474,C.T.H. Road,Ambattur,Chennai-600053. it was working fine for a month and later the watch stopped working so i returned the watch to the above mentioned dealer who then assured me that the watch will be sent to the service centre of Timex watches in chennai...

I purchased a Timex Expedition T49741-T8 watch on August 29, 2010 from SAI CREATIONS, Sector 18 market, NOIDA, UP. The bill number was 4181. This model is an analog-digital watch with Indiglo night-light system. The Indiglo arrangement is such that apart from the analog part of the watch, the digits in the digital part glow in a negative display fashion -- that is, the digits glow in green light instead of the background glowing. This feature...

I had given my Timex watch on one of timex service center last week, because there is a problem in my watch, water is getting inside it.
I got my watch on 11/09/2010, I see the water droplets are not there, but the time which it is displaying is 5min faster then the IST.

Today when I was trying to change my time to the IST, I saw that I am not able to change the time in anti clockwise direction, for doing the change...

Dear Sir,

I have got canceled the below mention tickets :

1. PNR no. [protected]
Date of Journey: 1st June, 07
Name: Nitin Bhandari, 28 Yrs, Male, SE1/0034/CONFIRMED
Neha Bhandari, 24 Yrs, Female, SE1/0036/CONFIRMED

2. PNR no. [protected]
Date of Journey: 3rd June, 07
Name: Nitin Bhandari, 28 Yrs, Male, SE1/0052/CONFIRMED

But till today i haven't...

Hi I Purchased Timex Watch Model RETROGRADE, Style Code: T2M430 from Maru time, Thane on 20th March 08. After Purchase I kept the same for Using on my Brothers Wedding day which was 28th March 08. But after put it ON I understand it was not working properly. Hence I took it to Maru Time and they gave back after some minor repair. But the Problem continued hence Gave the same Back to Maru time on 20th May 08 and they also sent it to Company....