Timtara — refund not given

Address:

Pune, Maharashtra

Hi,
Order No[protected]
This is really urgent i really need your help... I placed order for a product (Micromax mobile a110) on timtara and paid for the order online.. 9198 rs...
According to their policy they deliver the products in 21 days on the 21st day i called them up and cancelled the order.. since then i am following up but there is no update... i really need my money back..
i placed the order on 1st feb 2013,, it is 8th Feb 2013 today and amke calls almost everyday nobody reponds back to the calls, even if they do the customer care agents are really pathetic... i am really in a fix.. please help me in getting my amount back...

naziya mulla