Titan Eye — poor product quality and unfair policy

Address:

Pune, Maharashtra

I have purchase a frame less specks ( Tommy Hilfiger brand ) from Titan Eye Show room located in near Aurora towers east street .
The hinge of frame came out with usage of half an hour . After this the frame was repaired for 3 times by the stores . Later they concluded that the problem is occurred because of poor workman ship .

Now this store is not ready to give replacement of frame and lens , neither they are ready to give refund .
With continuous follow up they agreed to give replacement of frame however they are insisting that replacement of lens cannot be given .

Need help in getting replacement of lens along with frame or either the store should refund my money .