[Resolved]  Titan Industries Limited — Fastrack [protected]@lucknow.sahara mall

Address:

Lucknow, Uttar Pradesh

This is about one of the Fastrack stores in sahara mall Lucknfow on 17/08/2012.the store manager and team are worst behaved and untrained staff tarnishing companies image.

they sold a wallet to me stating its gents however post purchase i came to know it was ladies ( it is mentioned on thier product site as ladies),on exchage after three hours ,theyd refused ,and store manager debated and argued openly ,i felt extremely embarassed and the store manager wrote on the invoice that it is not in saleable condition ,

They debated that it is unisex which was another lie ,i requested that once the wallet is not fitting in my backpocket of office pants what isthe use of it , i held them responsible for cheating customer by selling worng thing to wrong gender person .

This is the customer service which Titan gives (Gone are the days when sales was about getting money out from customer pocket by selling anything , i give a to this thaught and pity to company brand if its employees lack training on same.