[Resolved]  Titan Watch Cell — Charges more price than MRP

I have installed three titan watches cell in to my three diffrent watches and the shopkeeper charged me 50 Rs for each cell which means 150 Rs for three cell but as per MRP it should not be more than 30 or 35 Rs for each cell .please guide me for further action .

Piyush Malviya
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Apr 21, 2019
Complaint marked as Resolved 
Verified Support
Mar 21, 2019
Titan Company Customer Care's response
Dear Piyush,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you.

Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,

Steve
Complaint comments 

Comments

Fully agreed in IIT kharagpur tech market situation is more devastating one cell with fitting charged for Rs-70...horrible
Still u are lucky, in Ahmedabad they charge 100 Rs.
I recently taken titan original titan cell for my original titan watch. The service centre is in Inorbit Mall Malad, Mumbai, Maharashtra. he first asked me to pay 350 for cell as well as service charge, I feel it too much then he taken 256 Rs from me. Can anyone please tell whether he has taken 5 times more money or is this the actual cost?

Thank you in advance
priya porwal's reply, May 15, 2019
I think i paid too much, as reading from other posts...

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