[Resolved] Titan Watches — warranty /guarantee
I have purchased a Titan Watch on dt. 30/07/10 costing 2100/- from CHANDRAPUR WORLD OF TITAN .Within 10 days of its purchasing wrist belt got dislodged fortunately watch remain safe even it failed down on road.Soon after incidence I approached your world o titan ,To my surprised I received a joking response that Belt is not under warrantee. I would like to ask
1) Whose responsibility is it?
2) Who is responsible if the wrist watch gets damaged for ever?
3) A leather belt got dislodge i.e. joint opened within 10 days from the wrist of a 12 year old student and you are giving me in writting about warrantee.Dont you think is a shamful act on the part of TATAS?
4)As of now and herein after I dont have interest in your products Will you pl return my 2100/- at the earliest?
Shrikant G Babhale
Complaint marked as Resolved Aug 13, 2020
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