[Resolved]  Titan Watches — Cheated while buying Titan wrist watch at ‘M.Lilaram & Co.’ (23, Lindsay Street, Kolkata – 700087)

Address:

North 24 Parganas, West Bengal

Cheated while buying Titan wrist watch at ‘L.G.Lilaram & Co.’ (23, Lindsay Street, Kolkata – 700087)


On 3rd August 2010, I was there at Lindsay Street, Kolkata with my wife for some work. As we were passing by ‘L.G.Lilaram & Co.’ (23, Lindsay Street, Kolkata – 700087), a retail shop for wrist watches.
I stopped by the display window to see a watch with “Lunar Movement”, which I was looking for. As we entered the shop to ask for the prices the shop owner showed us a model which he said is a lunar movement watch (black dial and band, Model No.1513NFA) and we bought it (Cash Memo No.9265, dated 03/08/2010).
Later on during the same day I found out that the display is actually showing the movement of the earth (to determine day and night – AM/PM) and not lunar movement. Since for the first time I bought such product the shop owner misguided me and I bought a different product altogether.

I went back to the shop next day and told him what he has done and wanted return the watch and to take refund of my money, but he said he would not– either I have to buy another watch with “Lunar Movement” (this time I was prepared as I did some net search on it to recognize the difference), of my choice - which eventually I was forced to buy with much higher price.

I strongly put my complain against this shop ‘L.G.Lilaram & Co.’ 23, Lindsay Street, Kolkata – 700087 as they have cheated me. The shop owner sold me the watch either knowing very well that it’s not the product I am looking for, or he didn’t have the minimum product knowledge to sell a watch.

Please take necessary action against the shop as these people are wicked cheating businessman, crooks, and might cheat others. I demand minimum justice.


Subhendu Bandyopadhyay
Email: subhendu.[protected]@rediffmail.com